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valleygoat
05-29-2009, 01:27 PM
I have already purchased the professional version of Hold 'em Manager, And I'm starting to get into NLO08. First off, does Omaha Manager work with hi/lo? and 2nd how much does it cost to purchase Omaha Manager, and where do I go abouts getting it downloaded. I saw on the main page there was a spot to download both omaha/holdem but I don't know if that's the right link if I already have Holdem.

Thanks

morny
05-29-2009, 01:47 PM
Yes it works, all the pricing and options are here but it depends on alot of things, whether you already own the Holdem Version, whether you want small stakes or professional etc etc

http://www.holdemmanager.net/purchase.html

valleygoat
06-06-2009, 03:19 PM
i already have holdem professional
where can i only download the omaha addon? i don't want to download the whole thing again.

morny
06-07-2009, 05:20 PM
There built into the one program, so you can see your holdem stats seperately or your omaha hands seperately or both together, all you do is purchase the upgrade and Roy will send a new key, enter this key and it will unlock the omaha features without needing to download anything else

valleygoat
06-07-2009, 07:43 PM
you've been a great help, 1 more question. I've purchased the key now where do i enter it in? When I start HEM it just goes straight into the program, no where for me to enter a key or anything.

mug3n
06-07-2009, 09:58 PM
Go to Help->Clear License Code and you'll be prompted to restart HEM and enter the new serial.

valleygoat
06-08-2009, 03:20 AM
i press help, and all there is is frequently asked questions. no where to reactivate my license. sorry for the hassle

morny
06-08-2009, 11:33 AM
You need to update http://www.holdemmanager.com/downloads/HmUpdate.exe

valleygoat
06-09-2009, 03:48 PM
i've updated it and the licnese thing still isn't there.

morny
06-09-2009, 05:21 PM
So under the help menu you dont have clear license code, if you look at the top title bar of HM it should show the version number, what exactly does it say?

valleygoat
06-09-2009, 06:13 PM
1.07

i download the 1.08 update, i execute it and it says it's been successfuly done or w/e, but wheneve ri re-open HM it's still 1.07


sorry, finally got it working. I was still using the short-cut to HEM which was apparently for 1.07, i manually went into the RVG folder and executed it and it's now 1.08.

thanks for the help

valleygoat
06-09-2009, 06:38 PM
i have a new problem now, after entering my new omaha serial number, my new error is could not find the config/holdemmanager.config file. Make sure you are running holdem manager from the correct directory.


:(

morny
06-09-2009, 06:46 PM
Can you follow these instructions:

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder
2) Uninstall HM via the Control Panel
3) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmUpdate.exe
8) Test if it for a while and see if it work
9) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder
10) Test if it works again for a while

valleygoat
06-09-2009, 07:07 PM
fixed it, sorry.

dedalus
07-08-2009, 07:11 AM
i just bought it using paypal (upgraded hem -> omaha manager pro/ hem) but i haven't received a new serial number

help a fish :confused:

netsrak
07-08-2009, 09:33 AM
Just wait some hours and feel free to contact sales@holdemmanager.net for further informations