All stats disappeared #2039

[MichaelK]

Hi!

I did reset all caddy notes first (if it metters). Then I imported HM1 base again (because not all hand were imported).
Now in replayer there is no stats (just 0 hand) in hud for all players.

[DogNamedBluff]

Please zip, attach and send the hand histories to hm2support@holdemmanager.com

Thank you

[MichaelK]

Please zip, attach and send the hand histories to hm2support@holdemmanager.com

Thank you

Hi!

I can't zip HH because it 700k hands and I think it's meaningless.
But I can show

22201

In 1st image it's ok. The only bug is 0 hands in hud for kmichael14 (hero).
Then I change for different layout of hud and all stats are gone.

22211

[MichaelK]

In addition I have these settings for my hud layout if it metters.

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[DogNamedBluff]

The issue could be caused by a corrupt database. Please import the original hand histories directly into a new database in HM2 to see if that solves the issue. If that does not fix the problem, please send copies of your HoldemManager.CONFIG and Prefs.xml files to hm2support@holdemmanager.com to help us investigate further. Thank you.

[MichaelK]

The issue could be caused by a corrupt database. Please import the original hand histories directly into a new database in HM2 to see if that solves the issue. If that does not fix the problem, please send copies of your HoldemManager.CONFIG and Prefs.xml files to hm2support@holdemmanager.com to help us investigate further. Thank you.

The problem solved when I set Tounament filters and HUD filters to defalt (pic 3,4). So the bug is there.

btw it would be great if you will make possible to set different Tounament and HUD filters to different HUD layouts. It's for fast switching b/w reset and my own filters. I will reqest this in other thread.

[DogNamedBluff]

The HUD Filters issue has been written up. Thank you for your help.