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View Full Version : Can't open HEM, get Windows Installer error message



Burdamania
05-25-2009, 04:56 PM
Hi,

As of today I cannot open HEM at all, as I get an error message saying "The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance". Have rebooted and that hasn't worked. Suggestions?

stretch00
05-25-2009, 09:19 PM
Are these the error messages you got? If so just follow the suggestions "Morny" posted.


http://www.holdemmanager.net/forum/showthread.php?t=11187

morny
05-26-2009, 11:31 AM
Sounds like theres an issue with the shortcut can you try running holdemmanager.exe directly from C:\Program Files\RVG Software\Holdem Manager

Burdamania
05-26-2009, 02:32 PM
Restarted a few more times and got it working now, thanks!