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j0m0
05-25-2009, 12:48 PM
I installed a program that may have altered my .net stuff last night and now HEM won't run. This is the error I get:

http://img38.imageshack.us/img38/5355/xenocode.png

I searched and found the two threads on the subject. I followed the advice, uninstalled/reinstalled HEM, then the .net software (I installed from the link in the other thread to .net 3.5), rebooted and still get the same error. The other advice in the thread was to install a beta but there doesn't seem to be a beta out there right now. I also tried uninstall/reinstalling .net/HEM in various orders with tons of rebooting in between and have had no luck.

Any ideas?

I am running XP

morny
05-25-2009, 01:02 PM
Can you follow these instructions:

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder
2) Uninstall HM via the Control Panel
3) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmUpdate.exe
8) Test if it for a while and see if it work
9) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder
10) Test if it works again for a while

j0m0
05-25-2009, 01:21 PM
Followed step for step and still same error message.

j0m0
05-25-2009, 02:57 PM
I got it to work. What I did was uninstall again, and this time when I reinstalled I installed to c:/program files/holdem manager instead of c:/program files/rvg software/holdem manager and now it seems to be working properly. Can you tell me if this will have any negative side effects?

I don't really know why it wouldn't work in the rvg directory but it does in the new holdem manager directory. Do you have any ideas?

morny
05-25-2009, 04:29 PM
Did you delete the RVGsoftware folder before reinstalling it?

Anyway it will work fine there however when updating youll need to point to that location otherwise it will install the files in the RVGsoftware folder.

j0m0
05-25-2009, 04:48 PM
Yes, I did delete that folder on numerous tries of the reinstall. It must be something in the registry I guess? Ya, that's what I was thinking, I'm pretty tech savvy so I shouldn't have any trouble w the updates, this was just an error I couldn't figure out.