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View Full Version : HUD MTT doesnt work fine, ONGAME



grimmm
08-15-2011, 07:46 PM
Hi
im using latest holdem manager 1.xxx version, and windows vista 32bit.

when im playing mtt and using hud while im moved to another table HUD doesn't refresh and i have stats from the table i've played before.

what could be wrong ? it works fine on cashgames, but sometimes stats disapears for 1-2sec.

thanks, sorry 4 my language

Patvs
08-15-2011, 08:28 PM
Which Firewall, and Anti-Virus are you using?
Update Vista to Service Pack 2

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.

grimmm
08-16-2011, 06:22 AM
i'm using NOD32, and have already instaled latest updates. it worked fine.

ill instal latest HEM and try it out.

my firend, who is using win 7 have same problem

grimmm
08-16-2011, 08:52 PM
ok i updated hem, turned off UAC in vista, updated vista and it didnt help

Patvs
08-17-2011, 10:32 PM
Try using the TableFinder: http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD

Does the HUD appear when you CLOSE the table (after you're moved to a new table) and the RE-OPEN the table?

grimmm
08-19-2011, 05:27 PM
when i reopen table HUD works. new stats apprears, but problem goes again after table change
the same when i turn off ongame soft and open it again, but that is trouble playing 10 MTT's at same time...

Sarek
08-19-2011, 05:34 PM
This is known issue, we are working on it.

grimmm
08-19-2011, 05:52 PM
This is known issue, we are working on it.

ok, but i thinked about downgrade ? maybe it will help ? because problem apprears after upgrading HEM to newest 1.XXX ver

Patvs
08-19-2011, 05:57 PM
You'll have to downgrade so far back, it's better to wait for an update.

If you still want to downgrade: http://faq.holdemmanager.com/questions/426/DownloadLinksForPastBuilds

Sarek
08-19-2011, 05:57 PM
I am affraid this is related to latest Ongame software changes.
But you can try downgrade one-by-one versions.
Their list can be found in menuitem Help - previous releases.