viperx
05-24-2009, 12:08 PM
Hello,
I have purchased HM + OM through stoxpoker / cardrunners 2 days ago. But I cannot activate. I have read the FAQ about this and have followed all the points there, but still without any success.
My name is Andrei Nikolov, but because I purchased the license through CR I don't know if they have passed this to you.
I have sent email to support@holdemmanager.net about 24 hours ago, but still not answer.. I have attached there the License Failure Details as shown by HM. In short it says
License Failure Details
--------------------------------------------------
5/23/2009 8:58:50 AM
HoldemManager.Ӥ
--------------------------------------------------
A valid license could not be obtained for 'Holdem Manager'. Please contact RVG Software Ltd for assistance.
DETAILS
No compiled licenses found.
No licenses found in D:\Program Files\Holdem Manager.
Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
Serial number not provided.
Could not validate license "Professional Edition (PRO-)" in HoldemManager.
Serial number not provided.
Could not validate license "Small Stakes HE/OM (SM2-)" in HoldemManager.
Serial number not provided.
Could not validate license "Professional HE/OM (PR2-)" in HoldemManager.
Serial number not provided.
Could not validate license "Omaha Small Stakes (SOM-)" in HoldemManager.
Serial number not provided.
Could not validate license "Omaha Professional (POM-)" in HoldemManager.
Serial number not provided.
Could not validate license "Evaluation Edition (TRY-)" in HoldemManager.
License was used to unlock another license or was modified by the server.
Could not validate license "Professional HE/OM ( [license number here] )" in HoldemManager.
Could not activate license at server.
No more activations allowed. You must first deactivate the software from the original machine before attempting to activate again.
This machine has not been activated.
Stopped looking for additional licenses.
My number starts with PR2- ... What can be the problem?
I have purchased HM + OM through stoxpoker / cardrunners 2 days ago. But I cannot activate. I have read the FAQ about this and have followed all the points there, but still without any success.
My name is Andrei Nikolov, but because I purchased the license through CR I don't know if they have passed this to you.
I have sent email to support@holdemmanager.net about 24 hours ago, but still not answer.. I have attached there the License Failure Details as shown by HM. In short it says
License Failure Details
--------------------------------------------------
5/23/2009 8:58:50 AM
HoldemManager.Ӥ
--------------------------------------------------
A valid license could not be obtained for 'Holdem Manager'. Please contact RVG Software Ltd for assistance.
DETAILS
No compiled licenses found.
No licenses found in D:\Program Files\Holdem Manager.
Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
Serial number not provided.
Could not validate license "Professional Edition (PRO-)" in HoldemManager.
Serial number not provided.
Could not validate license "Small Stakes HE/OM (SM2-)" in HoldemManager.
Serial number not provided.
Could not validate license "Professional HE/OM (PR2-)" in HoldemManager.
Serial number not provided.
Could not validate license "Omaha Small Stakes (SOM-)" in HoldemManager.
Serial number not provided.
Could not validate license "Omaha Professional (POM-)" in HoldemManager.
Serial number not provided.
Could not validate license "Evaluation Edition (TRY-)" in HoldemManager.
License was used to unlock another license or was modified by the server.
Could not validate license "Professional HE/OM ( [license number here] )" in HoldemManager.
Could not activate license at server.
No more activations allowed. You must first deactivate the software from the original machine before attempting to activate again.
This machine has not been activated.
Stopped looking for additional licenses.
My number starts with PR2- ... What can be the problem?