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View Full Version : Poker stars hands not in HEM graph (but HUD works)



liveforever
08-14-2011, 11:53 PM
Hi

I track my profit for PLO cash using the HEM graph. All sites work for the graph, except poker stars. The HUD for poker stars works but nothing comes up in the graph, its blank.

Help!

thanks

(i use xp and have latest HEM)

netsrak
08-15-2011, 03:53 AM
Please clear your filters (Filters->clear) one time although it seems like no filters are defined.
And please check your screenname, gametype and date/time settings

liveforever
08-15-2011, 07:52 PM
It seems like it might be the date/time settings - where do I change those and what do i change them to? (change them on stars or in HEM?)

tanks

Patvs
08-15-2011, 08:30 PM
set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with regional settings English (United States) in Windows--> Control Panel--> Region & Language


If there is a time difference (to today's hands show up as "yesterday's" hands in HoldemManager, adjust the auto import times and read:) http://faq.holdemmanager.com/questions/434/Adjust+Site+Import+Times