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View Full Version : Cannot get it to work, please help



dougee19
05-23-2009, 05:28 PM
Cannot get holdem manager to load. Just after buying omaha manager and
1. I cannot register
2. I cannot open up the holdem manager because of postgresql problems

screenshots show the problems

When I try to open it I have to go to this page
http://img8.imageshack.us/img8/306/hm1d.jpg


http://img20.imageshack.us/img20/1338/hm2q.jpg


This is what happens when I press browse

http://img132.imageshack.us/img132/131/hm3.jpg

stretch00
05-23-2009, 05:31 PM
You just got the omaha version? Did Roy send you the serial #? If he did NOT send it thats why you cant load the omaha version.

stretch00
05-23-2009, 05:35 PM
It's not automated; Morny posted earlier, but Roy will send ASAP

morny
05-23-2009, 06:03 PM
You wont be able to connect to PostgreSQL or HM until PostgreSQL is installed first so the 1st 2 errors you get are to be expected. The 3rd error is a new one and i havent seen it before. Can you try installing this version instead, maybe try a reboot first and check that youve enough space on your hard drive

http://wwwmaster.postgresql.org/download/mirrors-ftp/binary/v8.3.7/win32/postgresql-8.3.7-1.zip

If that version dosent work try some of the other versions here:

http://www.postgresql.org/ftp/binary/

dougee19
05-24-2009, 08:53 AM
first poster: I have the serial code, just wouldnt work :S



and to last poster, I have had the trial version of PT on my computer for 60 days and have decided to buy HM, so my postgre stuff is definately working...
Will try what you said though

morny
05-24-2009, 11:19 AM
I presumed since that last screenshot shows an error during installation that it didnt install, since you say that PT works im presuming it gave this error but did install correctly (or are you using the version that dosent use postgreSQL for PT?)

Anyway if it did install you can try these solutions http://holdemmanager.net/forum/showthread.php?t=8182 and also try this if that dosent work http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=34 and finally if that dosent work email me and well do a teamviewer session morny@holdemmanager.net and also link to this thread

dougee19
05-26-2009, 09:23 AM
I finally managed to get the postgre stuff working, there was another error when I got the other one fixed but it took me a while

I have my serial code but its still not working, is there an omaha manager I am meant to download or is it this??
http://img35.imageshack.us/img35/2427/omahaman.jpg

Sorry for all this, just having a lot of trouble

this is the errorhttp://img9.imageshack.us/img9/5886/omahamanerror.jpg

morny
05-26-2009, 11:53 AM
Your most likely using an older version, update to this version http://www.holdemmanager.com/downloads/HmUpdate.exe then try the key again and it should work fine, if not email me to do a session morny@holdemmanager.net and also link to this thread