View Full Version : HM2 crashes when trying to import hands
Irishman07
08-13-2011, 07:04 PM
I originally set up my database to import hands directly from my HEM 1 database but that was taking a long time so I cancelled that import and tried to directly import hands from my archive folder. However, every time I select the folder I want to import from and click ok, HEM2 crashes. I have no idea why but I haven't been able to import any hands at all yet so any help would be great.
udbrky
08-14-2011, 05:52 PM
Please upload your log file for any crashes, we can't tell what is going on without it:
Where is my log file?
7: C:\Users\{username}\AppData\Roaming\HoldemManager\
Showing hidden files: How to show hidden files in Windows 7 (http://www.bleepingcomputer.com/tutorials/tutorial151.html)
XP: c:\documents and settings\{username}\appdata\HoldemManager
Showing hidden files: Microsoft Corporation (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true)
Irishman07
08-15-2011, 07:11 PM
This is my log.txt file
udbrky
08-15-2011, 07:31 PM
Please upload after the crash and before running HM2 again.
Thank you.
Irishman07
08-17-2011, 04:25 PM
21461
Here's the log file right after a crash
udbrky
08-17-2011, 05:18 PM
Please send some of the hands you were importing to hm2support@holdemmanager.com with a link to this thread.
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