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jSebastian99
08-11-2011, 12:09 PM
hi, i just got my license to use hm2 i have a problem when i try to import my database from hm1 to hm2 because it appears that there is no files... but i had on my older database like 200k hands ...what can i do?

udbrky
08-11-2011, 04:47 PM
Send the import.log, log.txt and zipped hands from 1.0 to hm2support@holdemmanager.com with a link to this thread.


Where is my log file?
7: C:\Users\{username}\AppData\Roaming\HoldemManager\

Showing hidden files: How to show hidden files in Windows 7 (http://www.bleepingcomputer.com/tutorials/tutorial151.html)

XP: c:\documents and settings\{username}\appdata\HoldemManager

Showing hidden files: Microsoft Corporation (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true)

jSebastian99
08-11-2011, 05:19 PM
it didnt let me send you the email it gave me this message
Mail Delivery Subsystem mailer-daemon@googlemail.com para usuario
mostrar detalles 16:16 (Hace 2 minutos)
Delivery to the following recipient failed permanently:

hm2support@holdemmanager.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 552 552 5.3.4 Error: message file too big (state 18).

udbrky
08-11-2011, 06:04 PM
Working on this issue right now.

udbrky
08-11-2011, 06:07 PM
this is fixed now

jSebastian99
08-11-2011, 11:04 PM
I tried to resend the Message but it appears the same error

udbrky
08-11-2011, 11:13 PM
If it's a lot of hands, you'll probably need to use something like dropbox. Send the link and a link to this thread.