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odi
05-20-2009, 01:00 PM
i upgraded to the latest version last night and played a session. i had to end it quickly and didnt get to view my session results, i sat down again today and noticed none of my hands have been getting imported.

observed hands are but for some weird reason my hands aint being imported. or certainly aint viewable.

ive not applied any filters or anything
latest version
windows vista
fulltilt

morny
05-20-2009, 01:04 PM
Can you please answer these questions http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

odi
05-20-2009, 01:20 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.08.04

2) What Poker Site are you playing on and does the problem occur on more than 1 site?
FULLTILT POKER. I DONT PLAY ANY OTHER SITES

2a) Have you clicked the Start Auto Import Button?
YES - ALSO TRIED RE IMPORTING THE HANDS FROM A FOLDER IMPORT OPTION

3) Have you the settings exactly as per the FAQ for your site?
YES

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
YUP

5) Are the hands being imported into Holdem Manager?
YES THE HANDS ARE BEING IMPORTED AND NOT SHOWING ERRORS BUT MY STATS AINT UPDATING IN NONE OF THE TABS, IM MISSING MY LAST 2 SESSIONS NOW

5a) Do they import if you create a new database?
YES AND THEY SHOW CORRECTLY

6) Have You Tried the Table Finder and did it work?
YES
7) If you open the HH are they written in English?
YES

8) If your using Vista have you UAC disabled?
YES

9) Have you attached the holdemmanager.config file?
YES


Have i got to start a new db? :( thanks for your help

morny
05-20-2009, 01:31 PM
Please email me to arrange a suitable time to do a teamviewer session morny@holdemmanager.net