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View Full Version : Not All hands imported from FTP by autoimport



AlekseiK
05-19-2009, 02:11 AM
Hi, Auto import doesn't import all the hands from the FTP ring games. When I manually import hand histories from file sent by FT there are about 100 new hands. I sent you details to support@holdemmanager.net but not sure if this is a valid email :)

morny
05-19-2009, 01:23 PM
Please answer these questions http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

AlekseiK
05-19-2009, 02:37 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.08.04
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
Only FTP so far
2a) Have you clicked the Start Auto Import Button?
Yes
3) Have you the settings exactly as per the FAQ for your site?
Yes
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes
C:\Users\alekseik\AppData\Local\HandHistory\
5) Are the hands being imported into Holdem Manager?
Yes
5a) Do they import if you create a new database?
Yes
6) Have You Tried the Table Finder and did it work?
NA
7) If you open the HH are they written in English?
Yes
8) If your using Vista have you UAC disabled?
YES
9) Have you attached the holdemmanager.config file?
yes

morny
05-19-2009, 06:53 PM
Please email me to do a teamviewer session morny@holdemmanager.net and also link to this thread