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View Full Version : Could not activate license on server



dimthai
08-09-2011, 09:45 AM
Bought HM license. But cant acctivate it.getting next error:

License Failure Details
--------------------------------------------------
8/9/2011 1:41:51 PM
c1
--------------------------------------------------

Errors connecting to the server.

DETAILS

Could not activate license at server.
Unexpected error while contacting DeployLX|LicensingŪ Server Web Service (http://www.holdemmanager.net/Authentication/LicenseServer.asmx).
Клиент обнаружил тип содержимого ответа "text/html; charset=utf-8", но ожидается тип "text/xml".
Сбой запроса с сообщением об ошибке:
--
<html>
<head>
<title>Exception of type 'System.OutOfMemoryException' was thrown.</title>
<style>
body {font-family:"Verdana";font-weight:normal;font-size: .7em;color:black;}
p {font-family:"Verdana";font-weight:normal;color:black;margin-top: -5px}
b {font-family:"Verdana";font-weight:bold;color:black;margin-top: -5px}
H1 { font-family:"Verdana";font-weight:normal;font-size:18pt;color:red }
H2 { font-family:"Verdana";font-weight:normal;font-size:14pt;color:maroon }
pre {font-family:"Lucida Console";font-size: .9em}
.marker {font-weight: bold; color: black;text-decoration: none;}
.version {color: gray;}
.error {margin-bottom: 10px;}
.expandable { text-decoration:underline; font-weight:bold; color:navy; cursor:hand; }
</style>
</head>

<body bgcolor="white">

<span><H1>Server Error in '/Authentication' Application.<hr width=100% size=1 color=silver></H1>

<h2> <i>Exception of type 'System.OutOfMemoryException' was thrown.</i> </h2></span>

<font face="Arial, Helvetica, Geneva, SunSans-Regular, sans-serif ">

<b> Description: </b>An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

<br><br>

<b> Exception Details: </b>System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.<br><br>

<b>Source Error:</b> <br><br>

<table width=100% bgcolor="#ffffcc">
<tr>
<td>
<code>

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.</code>

</td>
</tr>
</table>

<br>

<b>Stack Trace:</b> <br><br>

<table width=100% bgcolor="#ffffcc">
<tr>
<td>
<code><pre>

[OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.]
System.String.GetStringForStringBuilder(String value, Int32 startIndex, Int32 length, Int32 capacity) +29
System.Text.StringBuilder.GetNewString(String currentString, Int32 requiredLength) +69
System.Text.StringBuilder.Append(Char[] value, Int32 startIndex, Int32 charCount) +154
System.Xml.BufferBuilder.Append(Char[] value, Int32 start, Int32 count) +106
System.Xml.XmlTextReaderImpl.ParseText() +271
System.Xml.XmlTextReaderImpl.ParseElementContent() +265
System.Xml.XmlTextReaderImpl.Read() +45
System.Xml.XmlTextReader.Read() +15
System.Web.Services.Protocols.SoapEnvelopeReader.R ead() +20
System.Xml.XmlTextReaderImpl.InitReadElementConten tAsBinary() +33
System.Xml.XmlTextReaderImpl.ReadElementContentAsB ase64(Byte[] buffer, Int32 index, Int32 count) +140
System.Xml.XmlTextReader.ReadElementContentAsBase6 4(Byte[] buffer, Int32 index, Int32 count) +22
System.Xml.Serialization.XmlSerializationReader.Re adByteArray(Boolean isBase64) +187
System.Xml.Serialization.XmlSerializationReader.To ByteArrayBase64(Boolean isNull) +19
Microsoft.Xml.Serialization.GeneratedAssembly.XmlS erializationReader1.Read1_Dispatch() +364
Microsoft.Xml.Serialization.GeneratedAssembly.Arra yOfObjectSerializer.Deserialize(XmlSerializationRe ader reader) +40
System.Xml.Serialization.XmlSerializer.Deserialize (XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) +402
System.Xml.Serialization.XmlSerializer.Deserialize (XmlReader xmlReader, String encodingStyle) +32
System.Web.Services.Protocols.SoapServerProtocol.R eadParameters() +1948
System.Web.Services.Protocols.WebServiceHandler.Co reProcessRequest() +726
System.Web.Services.Protocols.SyncSessionlessHandl er.ProcessRequest(HttpContext context) +134
System.Web.Script.Services.HandlerWrapper.ProcessR equest(HttpContext context) +13
System.Web.CallHandlerExecutionStep.System.Web.Htt pApplication.IExecutionStep.Execute() +181
System.Web.HttpApplication.ExecuteStep(IExecutionS tep step, Boolean& completedSynchronously) +75
</pre></code>

</td>
</tr>
</table>

<br>

<hr width=100% size=1 color=silver>

<b>Version Information:</b>*Microsoft .NET Framework Version:2.0.50727.3615; ASP.NET Version:2.0.50727.3614

</font>

</body>
</html>
<!--
[OutOfMemoryException]: Exception of type 'System.OutOfMemoryException' was thrown.
at System.String.GetStringForStringBuilder(String value, Int32 startIndex, Int32 length, Int32 capacity)
at System.Text.StringBuilder.GetNewString(String currentString, Int32 requiredLength)
at System.Text.StringBuilder.Append(Char[] value, Int32 startIndex, Int32 charCount)
at System.Xml.BufferBuilder.Append(Char[] value, Int32 start, Int32 count)
at System.Xml.XmlTextReaderImpl.ParseText()
at System.Xml.XmlTextReaderImpl.ParseElementContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlTextReader.Read()
at System.Web.Services.Protocols.SoapServerProtocol.S oapEnvelopeReader.Read()
at System.Xml.XmlTextReaderImpl.InitReadElementConten tAsBinary()
at System.Xml.XmlTextReaderImpl.ReadElementContentAsB ase64(Byte[] buffer, Int32 index, Int32 count)
at System.Xml.XmlTextReader.ReadElementContentAsBase6 4(Byte[] buffer, Int32 index, Int32 count)
at System.Xml.Serialization.XmlSerializationReader.Re adByteArray(Boolean isBase64)
at System.Xml.Serialization.XmlSerializationReader.To ByteArrayBase64(Boolean isNull)
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlS erializationReader1.Read1_Dispatch()
at Microsoft.Xml.Serialization.GeneratedAssembly.Arra yOfObjectSerializer.Deserialize(XmlSerializationRe ader reader)
at System.Xml.Serialization.XmlSerializer.Deserialize (XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
at System.Xml.Serialization.XmlSerializer.Deserialize (XmlReader xmlReader, String encodingStyle)
at System.Web.Services.Protocols.SoapServerProtocol.R eadParameters()
at System.Web.Services.Protocols.WebServiceHandler.Co reProcessRequest()
at System.Web.Services.Protocols.SyncSessionlessHandl er.ProcessRequest(HttpContext context)
at System.Web.Script.Services.ScriptHandlerFactory.Ha ndlerWrapper.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionSte p.System.Web.HttpApplication.IExecutionStep.Execut e()
at System.Web.HttpApplication.ExecuteStep(IExecutionS tep step, Boolean& completedSynchronously)
--><!--
This error page might contain sensitive information because ASP.NET is configured to show verbose error messages using <customErrors mode="Off"/>. Consider using <customErrors mode="On"/> or <customErrors mode="RemoteOnly"/> in production environments.-->
--.

System Info
--------------------------------------------------

Timestamp: 2011-08-09T13:41:51 / 2011-08-09T20:41:51
Entry Assembly: HoldemManager, Version=1.11.5.4716, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files (x86)\Holdem Manager\
Platform: Windows Vista Media Center 64-bit [6.1 Build 7600]
OS Version: 6.1.7600.0
CLR Version: 2.0.50727.4959
Process Bitness: 32-bit
Culture: en-US / ru-RU
Encoding: Кириллица (Windows)
IIS Available: True
Machine Code: XNGLK-5N9TW-UFUGV-U3DVS-S21XC-3PFPH

Assemblies
--------------------------------------------------

Accessibility *
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3813 for .NET 2.0
C:\Program Files (x86)\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
8.3.0.0 / 8.3.0.0 for .NET
C:\Program Files (x86)\Holdem Manager\DevComponents.DotNetBar2.dll

HoldemManager *
1.11.5.4716 / 1.11.5.4716 for .NET
C:\Program Files (x86)\Holdem Manager\HoldemManager.exe

mscorlib
2.0.0.0 / 2.0 R 4959 for .NET 2.0
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

mscorlib.resources
2.0.0.0 / 2.0 R 4959 (win7RTMGDR 050727-4900) for .NET 2.0 (win7RTMGDR 050727-4900)
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

System
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Drawing
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.resources
2.0.0.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)
C:\Windows\assembly\GAC_MSIL\System.resources\2.0. 0.0_ru_b77a5c561934e089\System.resources.dll

System.Web
2.0.0.0 / 2.0 R 4955 for .NET 2.0
C:\Windows\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Web.Services.resources
2.0.0.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)
C:\Windows\assembly\GAC_MSIL\System.Web.Services.r esources\2.0.0.0_ru_b03f5f7f11d50a3a\System.Web.Se rvices.resources.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Windows.Forms.resources
2.0.0.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms. resources\2.0.0.0_ru_b77a5c561934e089\System.Windo ws.Forms.resources.dll

System.Xml
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

wmm3zulb *
3.2.2000.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)





===============


What to do, how to solve problem???

Figas
08-09-2011, 10:02 AM
I'm having the same problem. I already updated to the latest version but i can't activate the program. The worst thing is, that é already activated the program once.

RDB
08-09-2011, 03:38 PM
We had a temporary issue with our server which is now resolved and we apologise for any inconvenience caused. If you have not already done so please try running Holdem Manager again. If you continue to have registration issues, please send your updated Reg.log file from the C:\Program Files\RVG Software\Holdem Manager\Logs folder to support@holdemmanager.com. If your Windows is hiding known file extensions the file will simply be called 'reg'.

Sorry for the up-tick in registration issues recently. We have found the cause of the problems and removed it from the registration server, so things should go back to normal now.