View Full Version : Import error

08-08-2011, 11:26 AM
I have a batch of 6m hands , tried importing but after 70k it has already given 55k of errors, so i stopped and imported on HM1, no problem

08-08-2011, 11:46 AM
What site are the hands from or are they a mixture, is it possible to zip up and upload a bunch of the hands to uploading.com or somewhere similar and email to us so we can try and duplicate

08-08-2011, 11:53 AM
mm the zip file is 650mb, will pick a bunch

hands from Ipoker and Ongame

08-09-2011, 02:54 AM
I have a similar issue:

Trying to feed my HM II DB with Ipoker HH which have been easily imported by HM I. HM II now is showing almost a 10% failure ratio and 15% duplicates although the DB is brandnew.

in HM I all hand were imported easily and failure ratio was app. < 1%.

Recent test:
here you go:

11 new files - imported in HMII:
Import 4431
Duplicates 953
Import Errors 4334

same 11 new files - imported in HMI:
Import 5682
Duplicates 0
Import Errors 6
Incomplete Hands 126

08-09-2011, 04:32 AM
Please zip and send us the hands too: hm2support@holdemmanager.com

08-09-2011, 04:43 AM
I sent u 61 zipped files, so i unzipped them to a folder and used import from folder, just said imported 61 of 61 no hands

I then tried import from file and got hands imported 10,078
Dulpicates 248 (not possible)
Import errors 33469

08-09-2011, 03:46 PM
We will investigate them.

08-18-2011, 02:35 PM
any joy as to why they don't download

08-24-2011, 12:40 PM
16 days gone, any joy?

08-24-2011, 08:21 PM
There's investigation into why some ipoker hands are having issues. Please remember some issues take longer than others to research and fix.

08-25-2011, 03:51 AM
No Problem

I imported them all into HM1, then exported to a folder, then imported to HM2 and that worked