PDA

View Full Version : Unable to view reports tab ( windows 7)



lms111
05-16-2009, 08:40 AM
Hi, im runnign windows 7, with postgres 8.3.7. everythign else in HM seems to work perfectly, but im undable to view the reports tab. when i select it, a pop up appear saying no reports have been configured, and then it just idles forever w the little timer as though its doing something ( haha srry i cant think how to better describe that part), even though i have a player selected to run the report against. any help would be much appreciated.

thanks

EDIT: it just returned an error message.
Unhandeled exception has occured in your aplication. If you click continue. the aplication will ignor this error and attempt to continue. if you click quit the application will close immediately. The given key was not present in the directory.

morny
05-16-2009, 12:04 PM
Can you update to this version http://www.holdemmanager.com/downloads/HmUpdate.exe make sure when you run HM you run it as admin

lms111
05-16-2009, 12:09 PM
Hi, i updated to 1.08.04 and the error still occurs

morny
05-16-2009, 12:17 PM
Please email me to arrange a suitable time to do a teamviewer session morny@holdemmanager.net and also link to this thread

roundcat
05-19-2009, 04:35 AM
I have this problem too, so if a solution is found I'd love to hear it.

roundcat
05-19-2009, 04:43 AM
Actually, found the solution in this thread:

http://www.holdemmanager.net/forum/showthread.php?t=10214

Works fine now after using the zip file provided there.