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bigcat
08-05-2011, 03:18 PM
I installed the beta version of HM2 yesterday. appeared to be working yesterday.
several issues today:
1) HUD would not display for all players. certain tables would show more HUD's than others when multi-tabling.
2) when adding tables the table would turn a milky white color and no stats, seemed to correct itself over time but often had to move around the table when this occured. Also when using the hand re-player from poker stars it would do the same.
3) my current session time was incorrect

I am literally learning how to use a computer playing online and through HM so please keep it simple.

Thank you

udbrky
08-05-2011, 06:57 PM
1. Please upload a log file when this happens and a screenshot of your tables:


Where is my log file?
7: C:\Users\{username}\AppData\Roaming\HoldemManager\

Showing hidden files: How to show hidden files in Windows 7 (http://www.bleepingcomputer.com/tutorials/tutorial151.html)

XP: c:\documents and settings\{username}\appdata\HoldemManager

Showing hidden files: Microsoft Corporation (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true)

2. What site? What else is running? Please allow holdemmanager.exe (in the hm2 folder in program files), hudfuncapps.exe, your poker sites and anything else that is running that you use to play in your firewall.

3. Check the site time adjustment in hand importing to adjust the server time to match your computer time. Does the time on the hand histories match the time you are playing?

bigcat
08-07-2011, 05:33 PM
will not let me copy in log or screen shot in this thread?

Sarek
08-08-2011, 10:32 AM
To insert picture - simply press 3rd icon from the right side when in Reply to thread.