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View Full Version : I did a windows update - now HEM doesn't work



Damntra
05-13-2009, 04:50 PM
I get the following errors when I try to start up HEM:

http://i733.photobucket.com/albums/ww335/Damntra/HEM-Error-1-05-13-09.jpg

Then this screen:

http://i733.photobucket.com/albums/ww335/Damntra/HEM-Error-15-05-13-09.jpg

When I click on connect I get this:

http://i733.photobucket.com/albums/ww335/Damntra/HEM-Error-2-05-13-09.jpg

Damntra
05-13-2009, 05:50 PM
I decided to restart my computer and when I did, all the hands that I have played this year are no longer in HEM.

What would be the reason for this?

morny
05-13-2009, 06:10 PM
Those images disappeared, have you checked your filters, is it set to show all hands, have you gone to filter > clear and filter > use for all then

Damntra
05-13-2009, 06:26 PM
Those images disappeared, have you checked your filters, is it set to show all hands, have you gone to filter > clear and filter > use for all then

None of the filters are on.

I reposted the screenshots, Morny.

morny
05-13-2009, 07:33 PM
Please follow this FAQ exactly http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=34