Old computer, new key

[tdil]

I recently bought a computer off a friend that already had HoldEm Manager installed with his key. I just purchased a key of my own but can't find a way to get my friend's old key out. Is there some way I can get my friend's key off and use mine? I tried uninstalling/reinstalling but no luck.

[morny]

Go to Help > Clear serial

if you get an error then follow these instructions
In Vista

1) Go to Windows Control Panel – Folder Options and then go to step 2 below

In XP

1) In windows explorer click on the Tools Menu and selection Options and then go to step 2 below


2) Click View Tab
3) Uncheck the “Hide protected operating system files” and then press ok
4) Look in your Holdem Manager folder and you should see a file named holdemmanager.exe.ldat – delete it
5) Relaunch HM


Finally reboot HM and enter your new code

[tdil]

No help menu, I receive the activation request screen when I start HEM. There's also no holdemmanager.exe.ldat file (I double checked file settings to make sure show hidden and system files was enabled)

[morny]

Please update to this version http://www.holdemmanager.com/downloads/HmUpdate.exe and youll see a help menu then

[tdil]

Installed the update and still no help menu. Only get the activation screen (see image)
http://img507.imageshack.us/img507/6687/activate.png (http://img507.imageshack.us/my.php?image=activate.png)

However I know its still my friend's key that its asking me to activate.

[morny]

Yeah you need to activate using hes key, then it will load HM, the Help menu is witin HM, see the attached screenshot

[tdil]

Ok, will do. Thanks!