Initial HEM1 DB impor problems - Fixed

[hackett77]

Im trying to import the HEM1 DB to HEM2 for the first time.

I get to around 44k hands (from 1.1mil) and it goes no further, HEM2 still says its importing, the Hands/Sec is still running but getting lower and lower and the number of hands imported remains the same.

My PC crashed the first time round so I reinstalled HEM2 and the same has happened, got to around the same number of hands (few k more) and same issue?

Edit - I have just returned form the shops and HEM2 is no longer importing but ony around 50% of hero's hands are the DB. Im goint to try and manual export/import from HEM1

[udbrky]

Please attach your importlog.txt and log.txt from a point when this happens:


Where is my log file?
7: C:\Users\{username}\AppData\Roaming\HoldemManager\

Showing hidden files: How to show hidden files in Windows 7 (http://www.bleepingcomputer.com/tutorials/tutorial151.html)

XP: c:\documents and settings\{username}\appdata\HoldemManager

Showing hidden files: Microsoft Corporation (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true)

[hackett77]

Sorry, here are the files


Manual import worked fine.

[udbrky]

Can you send the log.txt - it didn't come through. You might need to email it - udbrky@gmail.com

[KuPoB_K]

So i got myself an SSD and reinstalled Windows an HEM. When i imported the datatabase to HM2 one of my hero screen names had gone missing. How can this happen? I have it on my HEM1 but it is not showing in HEM2. I used the same hands to import in both versions. Then i played tom hands with hm2 open and the missing screen name and all new hands are importing correctly. All old ones tho just do not exist in the hm2 database.

[averick]

I have a similar problem and have emailed you, thanks.

[udbrky]

For all import issues, we need the log and import.log file from


7: C:\Users\{username}\AppData\Roaming\HoldemManager\

Showing hidden files: How to show hidden files in Windows 7 (http://www.bleepingcomputer.com/tutorials/tutorial151.html)

XP: c:\documents and settings\{username}\appdata\HoldemManager

Showing hidden files: Microsoft Corporation (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true)

[KuPoB_K]

I fixed the issue by making a new database and importing all the hands from the HEM Archive folder i had saved prior to reinstalling Windows