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ladykilla85
05-13-2009, 03:15 PM
Went through the FAQs, no luck. I also find your "restoring a db" section horrible. It tells how to re-install postgres but that's it. Says nothing about restoring a backed up db.

I have 1.08.03 HEM Pro
Win xp sp 2
Plenty of ram/cpu/etc.

Completely lost and don't know where to start. The auto import is set up correctly, and I see it import the hands. I manually opened up the table manager and it recognizes the sng's, but I still get no HUD. This is on pokerstars.

morny
05-13-2009, 06:05 PM
Think you were looking at the wrong FAQ as reinstalling PostgreSQL is nothing to do with restoring a database and not in that FAQ at all, here is the FAQ http://www.holdemmanager.net/faq/?f=12

Please answer these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

ladykilla85
05-13-2009, 09:26 PM
..

ladykilla85
05-13-2009, 09:41 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

I have 1.08.03 HEM Pro

2) What Poker Site are you playing on and does the problem occur on more
than 1 site?

I typically only play on pokerstars

2a) Have you clicked the Start Auto Import Button?

ya

3) Have you the settings exactly as per the FAQ for your site?

ya

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?

yup

5) Are the hands being imported into Holdem Manager?

Pretty sure they are, I could pull up the Active Players window and see stats like that.

5a) Do they import if you create a new database?

No idea

6) Have You Tried the Table Finder and did it work?

it recognizes my current tables

7) If you open the HH are they written in English?

yes

8) If your using Vista have you UAC disabled?

n/a

9) Have you attached the holdemmanager.config file?

ya

morny
05-14-2009, 12:31 PM
Ok if you can do 2 tests

1) Play a few hands and then go to Reports in HM and see if the hands are imported and that you can see the hands you just played

2) If you cant see the hands you just played, create a new database http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146 and then repeat step 1

ladykilla85
05-14-2009, 02:09 PM
Yes, they're in reports

morny
05-14-2009, 06:18 PM
Ok can you email me to arrange a suiitable time to do a teamviewer session morny@holdemmanager.net and also link to this thread

ladykilla85
05-14-2009, 07:38 PM
I've fixed the HUD. The new database that it had made had an red x on it until I clicked on it. A window popped up about only using sql with sql stupid bs. After that, I manually opened up the HUD exe file, and the table manager launched. Now I have HUD stats.


I am getting some errors trying to restore my db backup, but the HUD is workin as of now. Ill get back to you on the db