devantang
05-13-2009, 08:48 AM
Hello,
after having some problems with windows, i had to manually pull the plug out of my laptop to turn it off.
At that time HEM was still running. Then when I rebooted windows, I could not open HEM anymore. (licencing issues)
I had to re-enter my serialcode.
After I entered the code, I could not log in.
I also installed the latest patch (v1.08)
But still i can not open HEM. It gives the same error as before updating to 1.08: "licence not found"
I copied the log of this error and hereby send it to you.
Can you tell me what to do. because, i still have to work (poker)
I already emailed to support 2 days ago but didnt get a respons, thats why I try posting here.
Greetz
License Failure Details
--------------------------------------------------
5/12/2009 11:12:19 AM
HoldemManager.?
--------------------------------------------------
A valid license could not be obtained for 'Holdem Manager'. Please contact RVG Software Ltd for assistance.
DETAILS
No compiled licenses found.
No licenses found in C:\Program Files\RVG Software\Holdem Manager.
No licenses found in the current assembly.
Could not load license file. --> Padding is invalid and cannot be removed.
System Info
--------------------------------------------------
Timestamp: 2009-05-12T11:12:19 / 2009-05-12T19:12:19Entry Assembly: HoldemManager, Version=1.8.0.0, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files\RVG Software\Holdem Manager\
Platform: Windows XP Professional 32-bit Service Pack 2 [5.1 Build 2600]
OS Version: 5.1.2600.131072
CLR Version: 2.0.50727.42
Process Bitness: 32-bit
Culture: en-US / en-US
Encoding: Western European (Windows)
IIS Available: True
Machine Code: (I emailed the machinecode)
Assemblies
--------------------------------------------------
after having some problems with windows, i had to manually pull the plug out of my laptop to turn it off.
At that time HEM was still running. Then when I rebooted windows, I could not open HEM anymore. (licencing issues)
I had to re-enter my serialcode.
After I entered the code, I could not log in.
I also installed the latest patch (v1.08)
But still i can not open HEM. It gives the same error as before updating to 1.08: "licence not found"
I copied the log of this error and hereby send it to you.
Can you tell me what to do. because, i still have to work (poker)
I already emailed to support 2 days ago but didnt get a respons, thats why I try posting here.
Greetz
License Failure Details
--------------------------------------------------
5/12/2009 11:12:19 AM
HoldemManager.?
--------------------------------------------------
A valid license could not be obtained for 'Holdem Manager'. Please contact RVG Software Ltd for assistance.
DETAILS
No compiled licenses found.
No licenses found in C:\Program Files\RVG Software\Holdem Manager.
No licenses found in the current assembly.
Could not load license file. --> Padding is invalid and cannot be removed.
System Info
--------------------------------------------------
Timestamp: 2009-05-12T11:12:19 / 2009-05-12T19:12:19Entry Assembly: HoldemManager, Version=1.8.0.0, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files\RVG Software\Holdem Manager\
Platform: Windows XP Professional 32-bit Service Pack 2 [5.1 Build 2600]
OS Version: 5.1.2600.131072
CLR Version: 2.0.50727.42
Process Bitness: 32-bit
Culture: en-US / en-US
Encoding: Western European (Windows)
IIS Available: True
Machine Code: (I emailed the machinecode)
Assemblies
--------------------------------------------------