View Full Version : HUD not updating

08-04-2011, 07:56 PM

Recently reinstalled HEM with OM and leakbuster... The HUD isnt updating... it will respond to the first 25-80 hands then stops unless i relaunch the HUD or reload HEM... It keeps importing fine and everything else is updating fine like sessions and that.

It is latest version, autoimport folders are all properly set, and I've have a 40 minute look through the HUD faqs and the forum.



08-04-2011, 10:15 PM
Which Operating System, Firewall, and Anti-Virus are you using?
Which SQL version are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.