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gutari
08-04-2011, 09:00 AM
I just bought a new laptop, Macbook Pro, then installed Parallels and Windows 7 and now tried to activate Holdem manager and got the problem shown below. I tried both #1 and #2 profile to no avail. Reset the #2 profile. Dont work. Googling and searching this site didnt help much. Created LicDebug in Config. Same same.

Hope you can help. Many thanks.
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License Failure Details
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8/4/2011 12:53:06 PM
c1
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A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.

DETAILS

No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Program Files (x86)\RVG Software\Holdem Manager.

Could not validate license "Small Stakes Edition (SMS-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Professional Edition (PRO-xxxxxxxxxxxxxx)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Cannot validate license at server.
Could not perform validation request: VALIDATE.

Stopped looking for additional licenses.

System Info
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Timestamp: 2011-08-04T12:53:06 / 2011-08-04T15:53:06
Entry Assembly: HoldemManager, Version=1.11.5.4797, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files (x86)\RVG Software\Holdem Manager\
Platform: Windows Vista Media Center 64-bit Service Pack 1 [6.1 Build 7601]
OS Version: 6.1.7601.65536
CLR Version: 2.0.50727.5420
Process Bitness: 32-bit
Culture: en-US / en-US
Encoding: Western European (Windows)
IIS Available: True
Machine Code: TA1XW-27L4Q-RA1PW-87P3T-VDU3F

Assemblies
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Accessibility *
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3813 for .NET 2.0
C:\Program Files (x86)\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
8.3.0.0 / 8.3.0.0 for .NET
C:\Program Files (x86)\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

HoldemManager *
1.11.5.4797 / 1.11.5.4797 for .NET
C:\Program Files (x86)\RVG Software\Holdem Manager\HoldemManager.exe

kdpgitrt *
3.2.2000.0 / 2.0 R 5420 (Win7SP1 050727-5400) for .NET 2.0 (Win7SP1 050727-5400)


mscorlib
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

System
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Drawing
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.Web
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Xml
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

Patvs
08-04-2011, 09:50 PM
We have an issue with our license server.
If you have not already done so please try running Holdem Manager again.

If you get the same error, we hope this server issue is fixed as soon as possible.

gutari
08-09-2011, 09:31 AM
Still not working.

Patvs
08-09-2011, 12:02 PM
Disable time synching via the internet in Windows.
control panel--> date & time
--> internet time

After that, restart your computer and try to register again.

gutari
08-18-2011, 11:01 AM
Still not working

Patvs
08-18-2011, 03:11 PM
Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.net/teamviewer) session.