View Full Version : betfair ongame HH not imported

08-04-2011, 02:26 AM

I use the latest HM version and betfair has never imported any hands.
The auto detect feature does not work for betfair and there is no HH file in either the P5javaclientsettings nor the appdata/local/P5/betfair folder ( hidden files are displayed)

This is really weird and I have no idea why HH seems not to be written on the disk.

Any idea?


08-04-2011, 03:03 AM
First of all, we need to enable the option to see Hidden Files: How to see hidden files in Windows (http://www.bleepingcomputer.com/tutorials/tutorial62.html)

To see hidden SYSTEM files. (not just regular hidden file)

Turn off User Account Control: Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 My Digital Life (http://www.mydigitallife.info/2008/12/30/how-to-disable-and-turn-off-uac-in-windows-7/)

Read: http://faq.holdemmanager.com/questions/13/Ongame_Bwin_BetfairSetup

08-04-2011, 03:17 AM

Thanks for the reply. I change the settings to display hidden SYSTEM files but HH are still nowhere to be found.
I already had the UAC off.

08-04-2011, 03:22 AM
In the P5JavaClientSettings I have only one folder DPC with 2 files (Q3YA.playernotes and Q3YA.properties) and in AppData/Local/P5/betfair I also have only one folder "logs" with application.log and that's it.

08-04-2011, 03:24 AM
Also I don't know if that matters but I use Windows 7 within Parallels and Mac Os.

08-04-2011, 03:46 AM
You can try to start the Betfair client as administrator but if that doesn't work you should contact Betfair support.