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mike999
05-12-2009, 03:46 AM
Hi,

I have a problem regarding the Alias handling:

I defined a new Alias. Then, having this new Alias selected, I attached 2 Players to it (same player, but from 2 poker sites, Full Tilt and Titan Poker). I wanted to see my personal results from both poker sites. Now here is the problem:

If I select the Alias, it will show me only the stats from my Full Tilt user. I checked if the data was generally available and selected both users separately. In both cases I got the right data, but as soon as I select the Alias, I get only the data of the Full Tilt user. I saw this behaviour in the "preflop Cards" Tab.

Is this a known behaviour?

Hoping for help,
Mike

morny
05-12-2009, 02:25 PM
Try deleting the alias and re-adding it again after updating to this version http://www.holdemmanager.com/downloads/HmUpdate.exe and let me know if the problem persists

mike999
05-12-2009, 03:40 PM
Thanks for the answer, but I just updated my trial version to 1.08.03 the day before I installed the Alias, so that can't be the probelm i guess...

Any other ideas?

morny
05-12-2009, 08:04 PM
Did deleting it and re-adding it work?

Can you also make sure uac is disabled http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73 and if the problem persists email me to arrange a suitable time to do a teamviewer session morny@holdemmanager.net

mike999
05-13-2009, 04:45 AM
I deleted the Alias and created it again. YES - Now it seems to work.

Not sure what the problem was, but I guess I found it: I didn't setup any Hero names before defining Aliases. Propably that was the problem.

Anyway, now it works, thanks.

Mike

Salinger
06-03-2009, 10:14 PM
^^ Thanks for the update, I was doing the same thing wrong. Fixed :)