Hero HUD disappeared - Fixed

[BlackSaphire]

Rolled back to AutoUpdate32 everything went fine for about a couple of hours.

Restarted after a crash and Hero HUD has disappeared.
Tried restarting N times with no luck... suggestions?

[udbrky]

This was an error in build 4796

[BlackSaphire]

Running 4792.

BTW, is the Build machine still down? When I go to Settings/Check for Update I don't get the "You're running the latest version" message... any new build since 4813?

[udbrky]

Build 4815 is up and this should be fixed.

[holdemmanger]

I had this problem and it's working for me now (build 4815). :)

[BlackSaphire]

Fixed in 4815 :)

[21!]

Still no Hero HUD for me while running 4815

[udbrky]

Upload a log file


Where is my log file?
7: C:\Users\{username}\AppData\Roaming\HoldemManager\

Showing hidden files: How to show hidden files in Windows 7 (http://www.bleepingcomputer.com/tutorials/tutorial151.html)

XP: c:\documents and settings\{username}\appdata\HoldemManager

Showing hidden files: Microsoft Corporation (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true)

[21!]

sent.....

[21!]

Today, I also noticed that for two villians the HUD did not appear either. Every table I set with them and in the Holdem Manager replayer their HUD (and mine) did not show up. I play at Titan Poker. I am using the latest version. (4859)

[Sarek]

Do they have some specific in nicknames?
Provide original HH, please.

[21!]

Their nicknames are: Gvozden101 and WILIMMM7.

I sent the original HH.

[roy.goncalves]

Hi, in the hud options do you have the option set to not display hero stats? This would explain your hud not showing at all and I'm wondering if somehow HM2 thinks that those other 2 players are hero's as well - this could happen if you imported a hand where they were the hero's (ie had hole cards shown in the hand history preflop)

rvg

[roy.goncalves]

Actually, I think I found the problem. Just need to figure out how it happened and make sure it recovers better. Basically it is trying to process an invalid date/time when processing your hands and likely the same thing is happening for those other 2 players. This is the error that was logged: "De tekenreeks is niet als geldige DateTime herkend"

Next update should have better logging to identify the problem and maybe a fix

rvg

[21!]

The option No Hero HUD is unchecked, so that should not be the problem.

Regarding the problem with those two players. I am using HM2 on two different computers. With the Windows Vista computer the HUD does not appear and with the Windows 7 computer the HUD does appear for both players.
But on both computer no hero HUD.

[udbrky]

Roy has made great strides in fixing this. It should be fixed in the next release.

[21!]

Fixed in version 4883.