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elgraby
08-02-2011, 10:05 AM
Hi,

i am using the beta correctly, work fine when i am not playing.

but when i start play, the program crash, dont work

the hud start work for a few seconds, i saw the player stats, and then, the software crashes.

sideshow
08-02-2011, 10:17 AM
Please see this FAQ

http://hm2faq.holdemmanager.com/questions/1571/My+HUD+is+crashing

Thanks

elgraby
08-02-2011, 10:43 AM
I tried it, but, first of all... i dont have holdemmanager.config file... i deleted prefs.conf and HM crashes at the start moment, is worst than before..

can be that i dont remove holdem manager 1?

i dont have any antivirus, any software.. nothing

sideshow
08-02-2011, 11:34 AM
I apologise but i didnt realise that FAQ was out of date, its updated now if you would like to follow those instructions again and if the problem persists that FAQ explains how to send us the logs, please do that so we can investigate further.

Thanks

elgraby
08-02-2011, 11:36 AM
i follow this steps and dont work, now i am trying to log the error and then i will upload the log.

udbrky
08-03-2011, 01:27 AM
This is an issue that will be fixed with the next build.