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arker
08-02-2011, 05:27 AM
Many hand missing after the new update .

nabokow
08-02-2011, 09:31 AM
Happens to me as well. Missing about 10 per cent of my hands. I messaged Brent with pictures.
When switching back to previous version, everything seems to be ok.

raaaevaen
08-02-2011, 10:07 AM
Have the same issue http://forums.holdemmanager.com/bug-reports/105971-cant-find-hands-reports.html
How can we switching back to previous version?

nabokow
08-02-2011, 10:21 AM
I downloaded this update:

http://www.holdemmanager.com/Downloads/Hm2AutoUpdate34.exe

it is .4796 build. You should have some installer you downloaded before and apply this update on it (I think .4762 was released when beta started).

EDIT: here it is: http://www.holdemmanager.com/Downloads/HoldemManager2Setup9.exe

also, I sent some hands few minutes ago.

sideshow
08-02-2011, 10:26 AM
Can you email the hands to hm2support@holdemmamanager.com and well look into this however in the meantime if you suspect some hands are missing from reports follow the solutions in this FAQ to see if this resolves the issue:

http://hm2faq.holdemmanager.com/questions/1481/Missing+Hands+from+reports+or+innacurate+reports

Thanks

Jadupsky
08-02-2011, 10:28 AM
Same problem ...

raaaevaen
08-02-2011, 10:45 AM
I downloaded this update:

http://www.holdemmanager.com/Downloads/Hm2AutoUpdate34.exe

it is .4796 build. You should have some installer you downloaded before and apply this update on it (I think .4762 was released when beta started).

EDIT: here it is: http://www.holdemmanager.com/Downloads/HoldemManager2Setup9.exe

also, I sent some hands few minutes ago.

Where can i find these updates?
btw now it works, many thanks :D

def 2.0.0.4813 is missing some hands

morny
08-02-2011, 12:49 PM
Guys the build machine is down, as soon as thats backup we should have an update to fix these issues: In the meantime you can roll back to this version http://www.holdemmanager.com/Downloads/Hm2AutoUpdate32.exe