View Full Version : can't launch hem, it says software unregistered

08-01-2011, 08:20 PM

I can't launch HEM.
It tells me to activate the software, but I have already activate it before.
Then I click on activate online now.
Then it says "There were errors during activation... If problem persists please contact customer service"
Here it is.

I wait your answer, I need to play poker :)

Thank you.

08-01-2011, 08:35 PM
ok works now... :)

08-09-2011, 02:53 PM

what did u do for it to start working?
ty sir

08-09-2011, 08:43 PM
We had a temporary issue with our server which is now resolved and we apologize for any inconvenience caused. If you have not already done so please try running Holdem Manager again. If you continue to have registration issues, please send your updated Reg.log file from the C:\Program Files\RVG Software\Holdem Manager\Logs folder. If your Windows is hiding known file extensions the file will simply be called 'reg'.