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dreghorn2
08-10-2008, 10:29 PM
My problem is that i cannot import hands into HEM.

I run Vista, UAC disabled and programs running as administrator.

HHs appear in my pokerstars HH folder but do not import to HEM (i played some hands to confirm).

My auto import folder settings;

folder name.. C:\Program Files\PokerStars\HandHistory + subfolders (+ Archive Files)

Import from subfolders is checked, move files after import is checked.

Table manager shows up acknowledges the table im on but does not 'see' players.

I've read the FAQs and troubleshooting guides. Not sure where the problem lies.

morny
08-11-2008, 09:41 AM
I presume from the info youve gave youve read this http://208.109.95.123/faq/?f=147

So you have it selected in English Language and its ticked to save HH to the C:\Program Files\PokerStars\HandHistory folder?

While your playing keep that folder open and see if Stars is definetely saving the HH there, then verify that HM is or isnt importing them http://208.109.95.123/faq/?f=129 and if its still giving trouble then email me at morny@holdemmanager.net with a link to this thread and let me know how the above went and a suitable time i can arrange awww.teamviewer.com session with you. Im GMT

dreghorn2
08-11-2008, 11:08 PM
Morny,

Thank you very much for the reply.

I have solved the problem and the program is working fine. An excellent product and one that i will recommend to others.

Thank you again.

Neil

dreghorn2
08-11-2008, 11:09 PM
Oops.. one thing, can i set the hand histories to Pacific Standard Time?

Where would i do this?

Yours,

neil

fabio
08-12-2008, 06:44 AM
Hi dreghorn,

you can go to Options -> Miscellanous Options and set when your day starts.