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View Full Version : HEM problem window pops up



mnlgrind
05-08-2009, 05:28 AM
Recently, when I'm putting in sessions after a couple hundred hands, a problem window will pop out saying that HEM encountered a problem (do i find online for a solution, or quit hem now) so i click on close hem now and i just go and stop auto import and start it again and it will work fine again until the next 300 hands then it the problem window pops up again... what should i do? ty!

ImSpecial
05-08-2009, 12:12 PM
yep I tried importing my Poker Tracker Omaha database just now (80k hands) - it imports 45k hands then comes up with a Microsoft error saying HMImport has encountered a problem and has to close. So I've only managed to import half my database.

morny
05-08-2009, 07:42 PM
Can you try updating to this version and see if the problem persists http://www.holdemmanager.com/downloads/HmUpdate.exe

ImSpecial
05-09-2009, 09:49 AM
Still getting same error message. I'm still on free trial, not sure if this makes a difference.

morny
05-09-2009, 06:12 PM
Can you create 5-10 new folders and divide the HH into different folder then import from 1 folder at a time until the problem occurs then email me all the hands in that folder to morny@holdemmanager.net and also link to this thread

ImSpecial
05-09-2009, 06:39 PM
email sent