View Full Version : Urgent problem (HEM suddenly downgraded and won't work?)

07-31-2011, 02:57 PM
About a month and a half ago my small-stakes version was upgraded to the full pro version, and it's been running smoothly up until today. Today when I tried starting HEM I received a message saying my 15-day trial was over (what?) and my version was now unregistered. Then it said I had to activate it online, and I tried to do that but instead I got this error (couldn't connect to the online server or something). I tried to do it several times but got the same error over and over. And so then I tried to delete my license code (so that I could reinstall HEM and enter it again), but I've still got the same problem. Except now I have no license code.

What to do?

08-01-2011, 12:50 AM
There was maintenance performed by the silly license server guys.. on poker sunday.
It should work again now.

If it doesn't please attach your reg.log file.