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View Full Version : Upgraded Holdem manager and now it wants me to buy it again



mikewvp
05-07-2009, 08:40 PM
I just upgraded holdem manager using this link

http://www.holdemmanager.com/downloads/HmUpdate.exe

And now it thinks I have a trial account again. This is very annoying, I already own two copies of this software and I definitely don't want to pay again. Last time I sent an e-mail to find my second registration key for my original purchase I never got a response so I just bought a new one because I didn't want to wait for you guys anymore. Please fix this problem for me and fix it fast because I would like to play soon.

I don't know what information you need from me to get this started but it won't even let me access the manager since it thinks my trial is over so I can't get any information about my specific copy. I will check this thread again in 2 hours.

Mike

mikewvp
05-07-2009, 08:45 PM
As soon as I closed holdem manager it showed me the FAQ explaining that this is a known issue. I have sent an e-mail and I'll let you know if I get the information I was asking for. I asked for all of my licenses since I never got a response about my original one.