errors during activation???

[locky]

Hi guys,
The program has been working perfectly lately until it asked me to activate HM. When i click activate online i get this:

There were errors during activation. you can retry activating online or go back and try another method. if problems persist please contact customer sevice.

So annoying especially since i have install absolutely nothing of late..

help,
locky

[locky]

attached is details of the error

License Failure Details
--------------------------------------------------
7/29/2011 6:12:43 PM
c1
--------------------------------------------------

Errors connecting to the server.

DETAILS

Could not activate license at server.
Unable to connect to the remote server

System Info
--------------------------------------------------

Timestamp: 2011-07-29T18:12:43 / 2011-07-30T04:12:43
Entry Assembly: HoldemManager, Version=1.11.5.4716, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files\RVG Software\Holdem Manager\
Platform: Windows Vista Media Center 32-bit Service Pack 1 [6.1 Build 7601]
OS Version: 6.1.7601.65536
CLR Version: 2.0.50727.5446
Process Bitness: 32-bit
Culture: en-US / en-US
Encoding: Western European (Windows)
IIS Available: True
Machine Code: UAUTR-5RRTQ-LREN7-9RP3T-VDU3F

Assemblies
--------------------------------------------------

Accessibility *
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\windows\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3813 for .NET 2.0
C:\Program Files\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
8.3.0.0 / 8.3.0.0 for .NET
C:\Program Files\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

HoldemManager *
1.11.5.4716 / 1.11.5.4716 for .NET
C:\Program Files\RVG Software\Holdem Manager\HoldemManager.exe

lsqlw-rx *
3.2.2000.0 / 2.0 R 5442 (Win7SP1GDR 050727-5400) for .NET 2.0 (Win7SP1GDR 050727-5400)


mscorlib
2.0.0.0 / 2.0 R 5446 for .NET 2.0
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

System
2.0.0.0 / 2.0 R 5442 for .NET 2.0
C:\windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\windows\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Drawing
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\windows\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.Web
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\windows\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\windows\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 5446 for .NET 2.0
C:\windows\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Xml
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

[udbrky]

Delete C:\program data\xheo\holdemmanager2.lic
Reinstall

Is this HM1 or HM2?

[locky]

HM 1, sorry posted in wrong area.

Deleted that file as u requested and uninstalled/reinstalled hm again but the activate your software screen comes up again :(

[udbrky]

I'm not understanding - you have to put in your license and activate it to use it.

Are you talking about the error? Look me up on skype - udbrky - to sort it out.

[locky]

when i press "Activate online now. Requires an active Internet connection"
this error will then appear

" There were errors during activation. You can retry activating online or go back and try another method. If problems persist please contact customer service.

Nothing wrong with my internet!, i have also added u on skype