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smiffstarr
07-28-2011, 09:05 PM
Hey,

I've noticed that when either player "klamsauce" or "TCDC2323" are at my table, the stats show up incorrectly on those tables. It displays blank stats for each player at the table and shows that I have 0 hands on each of those players. Not sure how to fix this. Any help appreciated.

Patvs
07-28-2011, 11:58 PM
Hands played on which site?
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

Try reimporting the hands into a new database.
Do the stats show up if you replay such a hand in the replayer?

smiffstarr
07-29-2011, 03:17 AM
Hands played on which site?
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

Try reimporting the hands into a new database.
Do the stats show up if you replay such a hand in the replayer?


The hands were played on the merge network. And I do have the latest version, unfortunately.

The "blank" stats still show up in the replayer when reviewing hands that either of the two opponents mentioned are at the table for. Here is a screenshot of what it looks like:
17881

What are the steps to re-importing my hands into a new database?

Thank you for any help.

netsrak
07-29-2011, 03:37 AM
Create a new database: http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database

Import some of your old hands via import file or import from folder from the archive folder - default is c:\hmarchive.
After this test with the hands. If its the same problem there is something wrong with the hands: Please zip and mail the original handhistory files (you find them in the HM archive folder or in the handhistory folder of your poker client) together with a link to this thread and an explanation of the problem to support@holdemmanager.net. We will then try to reproduce the problem.

If it works with the new database your original database is corrupt: Please try a reindex of your database via pgadminIII->maintenance.
If that doesn't help you should reimport all your hands (+notes +summaries) to the new database.