View Full Version : Betfair : Problem with the auto-import

05-04-2009, 11:21 AM
Hello guys,

I have bought HM several month ago and I needed to reinstall windows on my computer. I reinstall HM and I have a problem that I didn't have last time I installed it.

The auto-import doesn't work and I'm sure that the right file is specified in the "configure auto import folders". That partially work when I use the manual trigger. I can recover my stat thanks to it but, the "players" tag is not updated until a new starting up of the software.

The hud is not starting too even if I can find my tables when I use the table manager : "table finder". I cannot put in the main window.

I hope I have been clear enough because english is not my mother tongue.

Thanks for your help


05-04-2009, 05:53 PM
Please answer these questions http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

05-05-2009, 07:44 AM
Which folder I must set in Options > Configutre Auto Impor Folders (betfair)

05-05-2009, 01:04 PM
Please answer these questions http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Thanks for your help but I have new problems with my computer and need to make it repair by a specialist. I will reinstall HM when I could and answer the questions if the problem persists

Best regards


06-22-2009, 01:00 PM

I play at Betfair and my HM worked fine until this morning. Yesterday when I played had no problems. The only thing I have done is updated Windows and cleaned my computer from cookies with CCleaner.

The problem is when I try to launch the hud. The hud appears only at one of the tables and even at this table it is tilting. I canīt for example move the stats or I can not use the HUD popup. The table finder finds the tables I am sitting on, but I canīt drag the tables to the Table manager. I am confused, because yesterday everything was working fine! I downloaded the newest updates.

Answer to you questions.

1. I am using Holdem Professional 1.09 Beta 8
2. I play only at Betfair for the moment
3. I have clicked on Start auto import button
4. The hand history are shoving in the correct folder and when I restart HM I can get them to the database by clicking on Start auto import button. The problem is getting the stats to the tables.

06-22-2009, 01:23 PM
Might be best if you post in the current beta thread (, or I could move your post there for you.

06-22-2009, 01:51 PM
Fozzy, this is a cross post, see http://www.holdemmanager.net/forum/showthread.php?t=12466