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View Full Version : Unable to update to 1.08



sisnarf
05-03-2009, 10:38 AM
I purchased HM. Today I downloaded the new patch.

I gave them my code
It gave me this message:

License Failure Details

PRO-TH612-376YH-847M-2AAE
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5/3/2009 2:24:56 PM
HoldemManager.Ӥ
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A valid license could not be obtained for 'Holdem Manager'. Please contact RVG Software Ltd for assistance.

DETAILS

No compiled licenses found.

No licenses found in C:\Program Files\RVG Software\Holdem Manager.

Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
Serial number not provided.

Could not validate license "Professional Edition (PRO-)" in HoldemManager.
Serial number not provided.

Could not validate license "Small Stakes HE/OM (SM2-)" in HoldemManager.
Serial number not provided.

Could not validate license "Professional HE/OM (PR2-)" in HoldemManager.
Serial number not provided.

Could not validate license "Omaha Small Stakes (SOM-)" in HoldemManager.
Serial number not provided.

Could not validate license "Omaha Professional (POM-)" in HoldemManager.
Serial number not provided.

Could not validate license "Evaluation Edition (TRY-)" in HoldemManager.
License was used to unlock another license or was modified by the server.

Could not validate license "Professional Edition (xxx)" in HoldemManager.
Cannot validate license at server.
The underlying connection was closed: A connection that was expected to be kept alive was closed by the server.

Stopped looking for additional licenses.

System Info
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What do I do?

Can You email me? sisnarf@gmail.com

morny
05-03-2009, 07:55 PM
Ive reset your key so try it now, if the problem persist please see this FAQ http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=159