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pavman
05-01-2009, 07:51 PM
I have just installed HEM and then upgraded to the new 1.08 version.
I exported my hand histories from PT2 and then tried to imported them on HEM.
When importing via import from folder, the status bar always gets stuck at 6 out of 73 files. I then recieve the vista message HMImporter has stopped working....

I have tried creating a new database. I found the orginal hand histories and tried importing those but same problem, i can only import a few hundred hands before the freeze.
Thr

Help much appreciated.
Perhaps i can send the hand histories to support?

morny
05-01-2009, 07:58 PM
Yeah, if theres alot send them via www.yousendit.com to morny@holdemmanager.net and ill take a look

pavman
05-01-2009, 08:02 PM
mail sent.
Thanks

AAs4quitters
05-08-2009, 02:16 AM
I have this problem with ipoker omaha hands I'm trying to import: got 1.3M hands to import in .xml format, HM does import them but around the 300k mark freezes, I stop it it doesnt even tho it says "Stoping...".

Tried this 3-4 times doesnt do any good. I have XP pack3 so no UAC found.

morny
05-08-2009, 07:44 PM
Can you test if the problem occurs with this version http://www.holdemmanager.com/downloads/HmUpdate.exe

AAs4quitters
05-09-2009, 02:21 AM
Same problem occurs.
Still dont know what to do, dont know if the the 1st ~300k were imported ok as I saw some duplicates and 4 errors, dont know why it stops there. It just saying : "Found 328 files to proces..." when I hit stop : "Stopping..." both phases dead.

morny
05-09-2009, 09:22 AM
Is UAC disabled http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73 if so email me the hands and ill take a look