PDA

View Full Version : HM asking me to active my software



Kennell9
07-25-2011, 09:38 AM
I've been using HM for over 2 years now, with a copy registered on my laptop and desktop. This morning at the start of my session i opened up HM and it's asking me to active my license. I haven't made any updates since the latest windows update a week ago. When i click on 'active online now' asks me which i'd like to register. since PC 2 is my main pc that i use i choose that option. Then it tells me that there were errors and it wasn't able to validate it. The error is as follows:

License Failure Details
--------------------------------------------------
7/25/2011 1:37:27 PM
c1
--------------------------------------------------

Errors connecting to the server.

DETAILS

Could not activate license at server.
Unexpected error while contacting DeployLX|Licensing® Server Web Service (http://www.holdemmanager.net/Authentication/LicenseServer.asmx).
Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'.
The request failed with the error message:
--
<html>
<head>
<title>Exception of type 'System.OutOfMemoryException' was thrown.</title>
<style>
body {font-family:"Verdana";font-weight:normal;font-size: .7em;color:black;}
p {font-family:"Verdana";font-weight:normal;color:black;margin-top: -5px}
b {font-family:"Verdana";font-weight:bold;color:black;margin-top: -5px}
H1 { font-family:"Verdana";font-weight:normal;font-size:18pt;color:red }
H2 { font-family:"Verdana";font-weight:normal;font-size:14pt;color:maroon }
pre {font-family:"Lucida Console";font-size: .9em}
.marker {font-weight: bold; color: black;text-decoration: none;}
.version {color: gray;}
.error {margin-bottom: 10px;}
.expandable { text-decoration:underline; font-weight:bold; color:navy; cursor:hand; }
</style>
</head>

<body bgcolor="white">

<span><H1>Server Error in '/Authentication' Application.<hr width=100% size=1 color=silver></H1>

<h2> <i>Exception of type 'System.OutOfMemoryException' was thrown.</i> </h2></span>

<font face="Arial, Helvetica, Geneva, SunSans-Regular, sans-serif ">

<b> Description: </b>An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

<br><br>

<b> Exception Details: </b>System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.<br><br>

<b>Source Error:</b> <br><br>

<table width=100% bgcolor="#ffffcc">
<tr>
<td>
<code>

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.</code>

</td>
</tr>
</table>

<br>

<b>Stack Trace:</b> <br><br>

<table width=100% bgcolor="#ffffcc">
<tr>
<td>
<code><pre>

[OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.]
System.String.GetStringForStringBuilder(String value, Int32 startIndex, Int32 length, Int32 capacity) +29
System.Text.StringBuilder.GetNewString(String currentString, Int32 requiredLength) +69
System.Text.StringBuilder.Append(Char[] value, Int32 startIndex, Int32 charCount) +154
System.Xml.BufferBuilder.Append(Char[] value, Int32 start, Int32 count) +106
System.Xml.XmlTextReaderImpl.ParseText() +271
System.Xml.XmlTextReaderImpl.ParseElementContent() +265
System.Xml.XmlTextReaderImpl.Read() +45
System.Xml.XmlTextReader.Read() +15
System.Web.Services.Protocols.SoapEnvelopeReader.R ead() +20
System.Xml.XmlTextReaderImpl.InitReadElementConten tAsBinary() +33
System.Xml.XmlTextReaderImpl.ReadElementContentAsB ase64(Byte[] buffer, Int32 index, Int32 count) +140
System.Xml.XmlTextReader.ReadElementContentAsBase6 4(Byte[] buffer, Int32 index, Int32 count) +22
System.Xml.Serialization.XmlSerializationReader.Re adByteArray(Boolean isBase64) +187
System.Xml.Serialization.XmlSerializationReader.To ByteArrayBase64(Boolean isNull) +19
Microsoft.Xml.Serialization.GeneratedAssembly.XmlS erializationReader1.Read1_Dispatch() +364
Microsoft.Xml.Serialization.GeneratedAssembly.Arra yOfObjectSerializer.Deserialize(XmlSerializationRe ader reader) +40
System.Xml.Serialization.XmlSerializer.Deserialize (XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) +402
System.Xml.Serialization.XmlSerializer.Deserialize (XmlReader xmlReader, String encodingStyle) +32
System.Web.Services.Protocols.SoapServerProtocol.R eadParameters() +1948
System.Web.Services.Protocols.WebServiceHandler.Co reProcessRequest() +726
System.Web.Services.Protocols.SyncSessionlessHandl er.ProcessRequest(HttpContext context) +134
System.Web.Script.Services.HandlerWrapper.ProcessR equest(HttpContext context) +13
System.Web.CallHandlerExecutionStep.System.Web.Htt pApplication.IExecutionStep.Execute() +181
System.Web.HttpApplication.ExecuteStep(IExecutionS tep step, Boolean& completedSynchronously) +75
</pre></code>

</td>
</tr>
</table>

<br>

<hr width=100% size=1 color=silver>

<b>Version Information:</b>*Microsoft .NET Framework Version:2.0.50727.3615; ASP.NET Version:2.0.50727.3614

</font>

</body>
</html>
<!--
[OutOfMemoryException]: Exception of type 'System.OutOfMemoryException' was thrown.
at System.String.GetStringForStringBuilder(String value, Int32 startIndex, Int32 length, Int32 capacity)
at System.Text.StringBuilder.GetNewString(String currentString, Int32 requiredLength)
at System.Text.StringBuilder.Append(Char[] value, Int32 startIndex, Int32 charCount)
at System.Xml.BufferBuilder.Append(Char[] value, Int32 start, Int32 count)
at System.Xml.XmlTextReaderImpl.ParseText()
at System.Xml.XmlTextReaderImpl.ParseElementContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlTextReader.Read()
at System.Web.Services.Protocols.SoapServerProtocol.S oapEnvelopeReader.Read()
at System.Xml.XmlTextReaderImpl.InitReadElementConten tAsBinary()
at System.Xml.XmlTextReaderImpl.ReadElementContentAsB ase64(Byte[] buffer, Int32 index, Int32 count)
at System.Xml.XmlTextReader.ReadElementContentAsBase6 4(Byte[] buffer, Int32 index, Int32 count)
at System.Xml.Serialization.XmlSerializationReader.Re adByteArray(Boolean isBase64)
at System.Xml.Serialization.XmlSerializationReader.To ByteArrayBase64(Boolean isNull)
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlS erializationReader1.Read1_Dispatch()
at Microsoft.Xml.Serialization.GeneratedAssembly.Arra yOfObjectSerializer.Deserialize(XmlSerializationRe ader reader)
at System.Xml.Serialization.XmlSerializer.Deserialize (XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
at System.Xml.Serialization.XmlSerializer.Deserialize (XmlReader xmlReader, String encodingStyle)
at System.Web.Services.Protocols.SoapServerProtocol.R eadParameters()
at System.Web.Services.Protocols.WebServiceHandler.Co reProcessRequest()
at System.Web.Services.Protocols.SyncSessionlessHandl er.ProcessRequest(HttpContext context)
at System.Web.Script.Services.ScriptHandlerFactory.Ha ndlerWrapper.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionSte p.System.Web.HttpApplication.IExecutionStep.Execut e()
at System.Web.HttpApplication.ExecuteStep(IExecutionS tep step, Boolean& completedSynchronously)
--><!--
This error page might contain sensitive information because ASP.NET is configured to show verbose error messages using <customErrors mode="Off"/>. Consider using <customErrors mode="On"/> or <customErrors mode="RemoteOnly"/> in production environments.-->
--.

System Info
--------------------------------------------------

Timestamp: 2011-07-25T13:37:27 / 2011-07-25T09:37:27
Entry Assembly: HoldemManager, Version=1.11.5.4716, Culture=neutral, PublicKeyToken=null
Base Directory: X:\Program Files\RVG Software\Holdem Manager\
Platform: Windows Vista Media Center 64-bit Service Pack 1 [6.1 Build 7601]
OS Version: 6.1.7601.65536
CLR Version: 2.0.50727.5446
Process Bitness: 32-bit
Culture: en-US / en-US
Encoding: Western European (Windows)
IIS Available: True
Machine Code: M7NCU-A2VCN-A3F9J-UATUD-VT11D

Assemblies
--------------------------------------------------

Accessibility *
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3813 for .NET 2.0
X:\Program Files\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
8.3.0.0 / 8.3.0.0 for .NET
X:\Program Files\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

HoldemManager *
1.11.5.4716 / 1.11.5.4716 for .NET
X:\Program Files\RVG Software\Holdem Manager\HoldemManager.exe

mscorlib
2.0.0.0 / 2.0 R 5446 for .NET 2.0
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

System
2.0.0.0 / 2.0 R 5442 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Drawing
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.Web
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 5446 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Xml
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

tbscdzca *
3.2.2000.0 / 2.0 R 5442 (Win7SP1GDR 050727-5400) for .NET 2.0 (Win7SP1GDR 050727-5400)

Patvs
07-25-2011, 06:07 PM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe


Run a manual Windows Update and install ALL updates.