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View Full Version : Import from HM1 to HM2 (RAKEBACK + Bonus)



NataS
07-24-2011, 06:42 AM
HM2 don't import this information (RAKEBACK + Bonus) from HM1 database
using the last versions 1.11.07a and 2.0.0.4762

Sarek
07-24-2011, 12:16 PM
This is under development. Sincerelly said, as a rule, there is so small info to enter directly...

OMGDURRR
12-28-2011, 11:40 PM
Any ETA on this feature?

udbrky
12-29-2011, 07:29 PM
This has been added to DB control panel import options

OMGDURRR
12-29-2011, 08:12 PM
This has been added to DB control panel import options

Correct but nothing happen when I import my bonus from HM1.

RDB
12-30-2011, 12:20 PM
I have been unable to duplicate your problem. So we can look into your problem can you please export your rakeback and bonuses from HM1 (Options > Settings >Rakeback & Bonuses). Please zip these files along with a sample of original hand histories we can link them to and send this to hm2support@holdemmanager.com along with a link to this thread.

OMGDURRR
12-31-2011, 05:24 PM
Turns out the problem was on my end. I got it to import but now when I go in Graphs and select This Month it shows ALL my bonus, including bonuses from previous years.

udbrky
01-01-2012, 10:27 PM
Please email a screenshot of the graph, the bonus settings screenshot and a link to this thread to hm2support@holdemmanager.com

RDB
01-02-2012, 05:39 AM
Turns out the problem was on my end. I got it to import but now when I go in Graphs and select This Month it shows ALL my bonus, including bonuses from previous years.

This is a known issue and it has been documented in detail and provided to the developers to resolve. While I don't have a specific date for when this issue will be resolved, we are putting out updates regularly.

The previously assigned internal ticket # on this issue is 3612. We will often release builds on a limited basis only the forums for a few days first so please check back on this thread http://forums.holdemmanager.com/hm2-releases/ for that ticket #.
If you would like a specific email back when a new build that addresses 3612 is officially released, please send an email to hm2support@holdemmanager.com with "Notify Me When 3612 Is Resolved" as the subject line.