View Full Version : Bonus not showing in graph

07-23-2011, 07:12 AM
I have a problem with my graphs in HEM (I searched the forum already but found no recent posts or possible solutions...)

I am using HEM 1,11,07,a (trial) on Windows 7.

I have entered the bonus amount acc. to the instructions (amount,date etc. all correct), checked the appropriate tick boxes but no luck. I can't see the bonus amount in the graph.
The graph itself workes fine.

Also none of the vision graphs are working.

Is there some setting that I might have overlooked?

btw HEM 1,11,07, has the same issue.

07-23-2011, 09:06 AM
Did you use an alias as playername for the bonus? This will not work - you need to use a real screenname.

07-23-2011, 03:08 PM
Thanks for the reply. Yes I am using a real screenname.

07-23-2011, 04:56 PM
Did you add the bonus within the date range of: the first hand you've played and the last hand you've played.
Check the exact TIME of the bonus date, if it falls outside of this interval it won't show up in the graph.

How many hands did you import?

07-23-2011, 05:24 PM
YEP!! that did it.

Actually it was not a bonus but a deposit. I just entered as a pseudo-bonus to keep track of my actual bankroll.
The time however did not seem to make much of a difference. I set the date equal to the date of my first hand but the time at 00:00:00 and it still worked.


oh...btw...3370 hands on that particular screenname......former FT player....just started at pokerstars

PS: any clue on my vision problem?

07-23-2011, 07:23 PM
Never mind vision...My fault...its a matter of choosing the right game type (tourneys rather than holdem) . Works.