hmimport.exe and HoldemManager.exe using a combined 20% CPU consistently

[jambon]

Hi I'm having an issue where when I am running autoimport, hmimport.exe uses a consistent around 13% CPU, and HoldemManager.exe uses a consistent 5% CPU at all times. I have a sandybridge i7, and 4/8 threads are constantly in use when I'm autoimporting (even when im not playing so there arent even any hands to import)
This seems way too high, and is causing my CPU to run really hot during long sessions.
For comparison, even when im playing, PartyGaming.exe uses 0-1% CPU

[Patvs]

Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Add exceptions to the windows firewall for those files, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily -

[jambon]

Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Add exceptions to the windows firewall for those files, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily -

Hi thanks for the reply - Im using the latest HEM 1.11.07a, W7 Pro x64, and Norton Internet Security 2011. Run as admin is checked for all the files, exceptions added in windows firewall and norton. Also tried disabling norton, still using the same amount of CPU

[Patvs]

For Norton read: http://hm2faq.holdemmanager.com/questions/1621/WhatIfNorton#60IsDetectingHoldemManagerAsAThreat%3 F