View Full Version : No validation mail ?
Hi , I used your link to register myself in Poker stars in order to receive free HM and did all you required but I have not yet receive the validation e-mail , so I cant have a PRO license of Holdem Manager.
Could you help me please ?
morny
04-28-2009, 04:26 PM
Edit
I got in touch with them but there is no solution , they do not provide support to this product ????
Who provides support ?
"Thank you for your email.
While we are not able to provide support for this product, I will do my
best to assist you. Please ensure that you have completed the form that is
provided in the link below:
http://www.holdemmanager.net/purchase/pro_version/StarsEmail.php
The following is also noted at the bottom of the page:
"please note: some people are not getting responses back from Stars
regarding their verification. We are working on a solution and hope to
have this fixed very early next week"
If you require further assistance with this tool, please visit Hold'em
Manager's support page at:
http://www.holdemmanager.net/support.html
If you have any further enquiries, please let us know. Best of luck and
enjoy the games!
Regards,
Ian Y
PokerStars Support Team
morny
04-29-2009, 12:23 PM
Escalated to Roy, hell respond asap
Rvg72
04-29-2009, 01:09 PM
Hi, please email me your Stars account name to sales@holdemmanager.net and I can look into this
Thanks,
Roy
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