PDA

View Full Version : error about $Won



saturn5ive
07-20-2011, 01:11 PM
Hi.
I have a problem.
When I play a sng and I go in the money, often Hem reports an erroneous $ Won.
For example, If I win 128.46 often Hem reports that I won 130.23 for that sng while other times Hem reports the right amount.
Other example: I win 85.64 while Hem reports 86.52.

How Can I eliminate this bug?

My Os is Win7 (with all updates)
Hem is 1.11.07a (I had the same problem with all older version of Hem)
I play on Pokerstars.it


thank you,
dom

Patvs
07-20-2011, 01:34 PM
Read Read the tournament summary section @ http://faq.holdemmanager.com/questions/6/PokerStarsSetup

And make sure HoldemManager imports the summaries.

saturn5ive
07-20-2011, 01:39 PM
Read Read the tournament summary section @ http://faq.holdemmanager.com/questions/6/PokerStarsSetup

And make sure HoldemManager imports the summaries.


Hem imports the summaries and in the summaries the $won is correct.

Patvs
07-20-2011, 02:01 PM
Reimport the hands into a new database in 1.11.07a
If you get a similar discrepancy between the actual winnings and the winnings shown in HoldemManager, email us the handhistory + summary file of such a game to support@holdemmanager.com

saturn5ive
07-21-2011, 01:01 PM
Reimport the hands into a new database in 1.11.07a
If you get a similar discrepancy between the actual winnings and the winnings shown in HoldemManager, email us the handhistory + summary file of such a game to support@holdemmanager.com

I reimported a sample of past days hands into a new database and there are some errors but the hands played today seems to be without errors. Let me play some other hands this evening to try better.
thanks

saturn5ive
07-22-2011, 04:20 PM
Still errors... I sent a zip file with some handhistory + summary