Activity Stream

Hello Yegon, You have to toggle on the HM3 - Tools - Settings - General - 'Show anonymous players in reports' option as shown in the...

This issue has been documented in detail and provided to the developers to resolve. If you want to be notified when it is fixed please send an email...

Please make sure your poker site's preferred seating options are configured and matched to your HM3 - Tools - Site Settings - My Seat options. See...

Yes, it is a known issue. This issue has been documented in detail and provided to the developers to resolve. These changes should be available in...

Are they possibly stacked on/under the other ones that are showing? Try moving the HUDs around with the right mouse button to be sure. If that does...

Am I sure of what? HM2 does not support the manual import of GG Poker hands but HM3 will import them.

HM3 does not have positional versions of every HUD stat like HM2 did, as many customers felt it cluttered up the stats list. Instead we have the HUD...

I wrote up all the issues into a new ticket IMP-259 but the developer wants us to split it up into multiple tickets, one ticket for the EV and one...

I have solved the problem for the "Standard HUD", but for the graphical the stats bar is only shown for 2 players. Any idea what I could try to...

Thanks for the suggestion but that didn't help. I had player number filters matching. There's also stack filters, might that be the problem? My...

Hallo, alle miteinander Sind Sie sicher, dass es genau so funktioniert?

In HM2 i used this four precious stats : SB Resteal vs BTN / BB Resteal vs BTN and same things against Hero. Nowadays in HM3 they had disappear ? I...

Ok perfect I got it!

I added a video of a hand with RIT to the ticket

yesterday I opened a ticket where I attached the hand history of a full day. to the ticket, now, I also add screenshots of the wrong hands!

Hi NotecaddyEdge, Heatmap, good now I know what it is called, that is a start :) Any chance in future updates this can be removed, or at least...

Hi SchinkenToni, Thanks for the screenshot, I see you're talking about the Heatmaps. I don't think you can remove these without removing the...

I added your comment to IMP-250 but the developer told me to write up a new ticket for the EV issues so we definitely need you to send us some of the...

Ofcourse, see below, i have my notes under a pop up, and every note end with the cardrange in the hole card grid (see the blue cube) preferably i...

Hi SchinkenToni, Can you please show me a screenshot of what you're seeing? I'm having a little trouble understanding the issue exactly.

They are working on a fix for the bug.

Thank you for your quick support! The hole card grid behind the note appears to be new after i updated Notecaddy to version 2.9.85.0, can you...

thanks. sorry to not check first......sounded small

We are still working to add support for these new hands to HM3. This issue has been documented in detail and provided to the developers to...

You need to replace the 'Total Hands' stat in the HUD Editor... - Profile with the 'Total Hands Abbrev' stat:

Thank you for letting us know what solved your problems. Good luck at the tables. If you have any further questions or problems do not hesitate to...