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You will have to 'force reimport' the hands if importing them to the same database. Toggle on the HM3 - Tools - Settings - Import - 'Allow reimport...

It sounds like the HM3 'Server' needed a proper restart. By default, the HM3 Server will not close when you close the HM3 client. You must...

HM3 can only import tournament results from the original hand history and tournament summary files that the site wrote. If your friend imported that...

Why is it not possible for you to import a simple text file containing all informations about the tournament? A friend makes me a excel sheet was...

Thank you. After i restart HEM3, it worked fine.

Спасибо! разобрался, у меня в алиасах не был добавлен acr.

Тут либо антивирус виноват, либо в самом acr выставлен неправильный путь (там бывают путаницы со слешами (косыми)).

ho thank you !

It sounds as if you still have the active player set to the PokerStars 'SampleHero' name for the sample hands that you imported during the...

There have been many GGPoker Tournament Detection updates since version 3.1.20.0 in our release notes -...

Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem...

The import of tournament summaries no longer works correctly. The results are not complete. When I import the tournament results file, nothing...

I have the reinstall the old version, but i have restrictions anymore. Max 500 Hands and HUD just on one table for instance. I use the version...

It does not have a location in our Filter Editor so you have to type it into the Auto-Complete Filter field at the top of any report to select it and...

А где это можно прописать?

Please see our HUD Troubleshooting FAQ and reproduce the issue then send the requested logs, screenshots, and the hand history files from the same...

Try adding FacingLimpedPotPreflop=false to the filter and see if that helps.