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10-02-2023, 11:50 AM

fozzy71 replied to a thread Deleted Hands in General Support

You will have to 'force reimport' the hands if importing them to the same database. Toggle on the HM3 - Tools - Settings - Import - 'Allow reimport...

1 replies | 0 view(s)

10-02-2023, 09:57 AM

NumPiriga started a thread Deleted Hands in General Support

Hi, I accidentally deleted some hands that I marked to review so now I don't know how to reimport them. Now my graph is and my stats are messed up. I...

1 replies | 0 view(s)

10-02-2023, 06:52 AM

fozzy71 replied to a thread rollback in HM3 General Support

It sounds like the HM3 'Server' needed a proper restart. By default, the HM3 Server will not close when you close the HM3 client. You must...

5 replies | 0 view(s)

10-02-2023, 06:33 AM

fozzy71 replied to a thread ggpoker not listed in site settings in HM3 General Support

HM3 can only import tournament results from the original hand history and tournament summary files that the site wrote. If your friend imported that...

9 replies | 671 view(s)

10-02-2023, 04:19 AM

BoellerOne replied to a thread ggpoker not listed in site settings in HM3 General Support

Why is it not possible for you to import a simple text file containing all informations about the tournament? A friend makes me a excel sheet was...

9 replies | 671 view(s)

10-02-2023, 04:13 AM

BoellerOne replied to a thread rollback in HM3 General Support

Thank you. After i restart HEM3, it worked fine.

5 replies | 0 view(s)

10-01-2023, 02:35 PM

Rocket2020 replied to a thread Americas Cardroom не сохраняет историю рук in Русский форум

Спасибо! разобрался, у меня в алиасах не был добавлен acr.

2 replies | 0 view(s)

10-01-2023, 02:25 PM

Ishikawa replied to a thread Americas Cardroom не сохраняет историю рук in Русский форум

Тут либо антивирус виноват, либо в самом acr выставлен неправильный путь (там бывают путаницы со слешами (косыми)).

2 replies | 0 view(s)

09-30-2023, 08:03 AM

Adrien replied to a thread IPoker (betclic) Dont see hand on hm3 in HM3 General Support

ho thank you !

2 replies | 0 view(s)

09-30-2023, 07:02 AM

fozzy71 replied to a thread IPoker (betclic) Dont see hand on hm3 in HM3 General Support

It sounds as if you still have the active player set to the PokerStars 'SampleHero' name for the sample hands that you imported during the...

2 replies | 0 view(s)

09-29-2023, 06:47 PM

Adrien started a thread IPoker (betclic) Dont see hand on hm3 in HM3 General Support

Hello, the tracker seems work correctly but i can't see any tournament or hands play on ipoker (betclic) with HM3 database thank you

2 replies | 0 view(s)

09-29-2023, 11:02 AM

fozzy71 replied to a thread ggpoker not listed in site settings in HM3 General Support

There have been many GGPoker Tournament Detection updates since version 3.1.20.0 in our release notes -...

9 replies | 671 view(s)

09-29-2023, 09:30 AM

fozzy71 replied to a thread rollback in HM3 General Support

Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem...

5 replies | 0 view(s)

09-29-2023, 08:24 AM

BoellerOne replied to a thread ggpoker not listed in site settings in HM3 General Support

The import of tournament summaries no longer works correctly. The results are not complete. When I import the tournament results file, nothing...

9 replies | 671 view(s)

09-29-2023, 08:00 AM

BoellerOne replied to a thread rollback in HM3 General Support

I have the reinstall the old version, but i have restrictions anymore. Max 500 Hands and HUD just on one table for instance. I use the version...

5 replies | 0 view(s)

09-28-2023, 12:33 PM

fozzy71 replied to a thread Unopened filter in Русский форум

It does not have a location in our Filter Editor so you have to type it into the Auto-Complete Filter field at the top of any report to select it and...

3 replies | 0 view(s)

09-28-2023, 09:10 AM

Apelsin replied to a thread Unopened filter in Русский форум

А где это можно прописать?

3 replies | 0 view(s)

09-28-2023, 08:57 AM

fozzy71 replied to a thread 888 in Русский форум

Please see our HUD Troubleshooting FAQ and reproduce the issue then send the requested logs, screenshots, and the hand history files from the same...

1 replies | 0 view(s)

09-28-2023, 08:53 AM

fozzy71 replied to a thread Unopened filter in Русский форум

Try adding FacingLimpedPotPreflop=false to the filter and see if that helps.

3 replies | 0 view(s)

09-26-2023, 05:01 PM

andrusha started a thread 888 in Русский форум

Начал замечать, что за последние дней 5, хм3 начал терять руки на 888 (сегодня потеряна рука с рег стола (не зум)) . Что отправлять для проверки ?...

1 replies | 0 view(s)

09-26-2023, 09:38 AM

Apelsin started a thread Unopened filter in Русский форум

При введение фильтра "unopened" все еще попадают раздачи когда перед нами был лимп, как исключить лимпы? https://ibb.co/kGgWRjG

3 replies | 0 view(s)

09-26-2023, 09:12 AM

fozzy71 replied to a thread Hand Grabber Stops Working after Ignition Disconnect in Ignition Hand Grabber

There's a problem if Ignition loses it's connection and reconnects - we're losing the tables in that case. Also, if HM3 is restarted after a table...

1 replies | 0 view(s)

09-26-2023, 09:06 AM

fozzy71 replied to a thread Hm3 custom preflop hands filter for Omaha in Русский форум

With version 3.1.30.0+ we made some changes: Custom Omaha Filters - Added support for filtering using AND and OR logical operator Which now...

1 replies | 0 view(s)

09-25-2023, 08:49 PM

thac started a thread Hand Grabber Stops Working after Ignition Disconnect in Ignition Hand Grabber

I've encountered a bug where I get disconnected from the Ignition server for ~5 seconds, the popup that it's reconnecting to tables comes up, then my...

1 replies | 0 view(s)

09-25-2023, 07:10 PM

Apelsin started a thread Hm3 custom preflop hands filter for Omaha in Русский форум

Добрый день при пользовательстком фильтре карманных карт в пло ничего не добавляется и ничего не меняется в строке фильтра. я делаю что-то не так?...

1 replies | 0 view(s)

09-25-2023, 09:18 AM

fozzy71 replied to a thread How to remove the red banner at the top every time I open holdem manager? in HM3 General Support

This was supposed to be resolved in our last release version 3.1.32.0 as part of "HMT-7115 - Notification bar - Hidden bar reappears for small stakes...

1 replies | 0 view(s)

09-25-2023, 06:38 AM

ISLDR started a thread How to remove the red banner at the top every time I open holdem manager? in HM3 General Support

This banner appears every time I open Holdem Manager and I have to close it manually every time. It tells me "no Omaha license found" etc. How to...

1 replies | 0 view(s)

09-23-2023, 08:43 AM

fozzy71 replied to a thread rollback in HM3 General Support

It sounds as if your*Support & Maintenance (S/M) plan expired so you need the previous stable version from the HM3 - Help - My Licenses... menu's...

5 replies | 0 view(s)