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Today, 07:09 AM

fozzy71 replied to a thread hud no start in pokerstars in HM3 General Support

a) Please reproduce the problem and: - Take a screenshot of the table/desktop before and after the problems - Try to include the Live Play tab,...

3 replies | 33 view(s)

Today, 05:35 AM

SeT44 replied to a thread Bug Invalid date specified in hand history in HM3 General Support

Thank you for your help.

4 replies | 611 view(s)

Yesterday, 10:52 PM

BobyBu replied to a thread реплеер на redstar in Русский форум

спасибо, это решило проблему!

2 replies | 26 view(s)

Yesterday, 09:46 PM

trapalhitos replied to a thread hud no start in pokerstars in HM3 General Support

the graphical hud is visible but the common hud is not visible in pokerstars

3 replies | 33 view(s)

Yesterday, 02:16 PM

fozzy71 replied to a thread реплеер на redstar in Русский форум

Откройте меню HM3 — Инструменты — Настройки… — «Настройки реплейера» и включите опцию «Использовать новый реплейер (БЕТА)», затем нажмите «ОК», а...

2 replies | 26 view(s)

Yesterday, 12:09 PM

BobyBu started a thread реплеер на redstar in Русский форум

при просмотре рук на ipoker (Redstar) реплеер показывает только 6 мест, хотя фактически их больше

2 replies | 26 view(s)

Yesterday, 07:18 AM

fozzy71 replied to a thread Dealer button not at the right place on the new replayer in HM3 Bug Reports

Which specific site/games are you having Replayer problems at? - Please enable the Tools - Settings - Feature Logging -** 'Replayer' and ...

1 replies | 49 view(s)

Yesterday, 07:13 AM

fozzy71 replied to a thread hud no start in pokerstars in HM3 General Support

Please see our HUD Troubleshooting FAQ and if that does not help then please send the requested logs, screenshots, and hand history files in a...

3 replies | 33 view(s)

Yesterday, 04:54 AM

Matt-l-Art started a thread Dealer button not at the right place on the new replayer in HM3 Bug Reports

Hello all, On the new replayer the dealer button is quite often at the wrong place. Anything to do to resolve this ? Thanks

1 replies | 49 view(s)

12-04-2023, 08:11 PM

random started a thread 3.1.33.0 (Stable Release - Dec 04, 2023) in HM3 Releases

3.1.33.0 (Stable Release - Dec 04, 2023) is now available! The latest stable build can be downloaded using auto-update in HM3 or through the...

0 replies | 71 view(s)

12-04-2023, 06:02 PM

trapalhitos started a thread hud no start in pokerstars in HM3 General Support

When I play on the ipoker network the hud works normally but when playing on pokerstars the hud does not open, everything is already configured in...

3 replies | 33 view(s)

12-01-2023, 08:36 AM

fozzy71 replied to a thread HUD does show hero correctly in the PokerStars Zoom tables in HM3 Bug Reports

Unfortunately, we can not provide support if your Support & Maintenance (S/M) plan expires and you use such an old version. That version was...

1 replies | 216 view(s)

11-30-2023, 07:41 PM

RRisk started a thread HUD does show hero correctly in the PokerStars Zoom tables in HM3 Bug Reports

Hi, I have the following version of HM3: v3.1.22.0 and the next problem: the HUD does not display correctly in the PokerStars Zoom tables. It...

1 replies | 216 view(s)

11-30-2023, 09:25 AM

fozzy71 replied to a thread I can't install the software in HM3 Bug Reports

Please install our latest beta version of HM3 from this link - https://www.holdemmanager.com/download/index.php?product=HM3&channel=beta If you...

3 replies | 435 view(s)

11-30-2023, 09:23 AM

fozzy71 replied to a thread Problems with my database. in General Support

The old database is most likely unrecovereable. Make sure windows is fully updated until 'No New Important Updates are Found' (this may require...

1 replies | 397 view(s)

11-29-2023, 12:18 PM

AngelR started a thread Problems with my database. in General Support

Hello HM Support, the last time I tried to open HM2 they couldnt connect to the postgresql, so as adviced reseted the password. The thing is that:...

1 replies | 397 view(s)

11-29-2023, 12:10 PM

jliveira replied to a thread I can't install the software in HM3 Bug Reports

I don't have any Poker room installed yet, and Windows was completely formatted from 0 and then hm3 was completely deleted, I'm trying to do a new...

3 replies | 435 view(s)

11-29-2023, 12:00 PM

fozzy71 replied to a thread I can't install the software in HM3 Bug Reports

- Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray. - Uninstall HM3 with this file...

3 replies | 435 view(s)

11-29-2023, 11:28 AM

jliveira started a thread I can't install the software in HM3 Bug Reports

Hello, I just formatted my PC and something is happening that has never happened to me before. I am unable to install hm3

3 replies | 435 view(s)

11-28-2023, 12:45 PM

jahrumble replied to a thread heatmap doesn't open when I click in NoteCaddy

Hello, When going from the "Player notes" icon, as in the screenshot you sent, the heat maps do not open. If you open the note from a popup in a...

2 replies | 568 view(s)

11-28-2023, 12:34 PM

fozzy71 replied to a thread heatmap doesn't open when I click in NoteCaddy

This might be related to your DPI Scaling settings that is causing the HUD issues in your other thread.

2 replies | 568 view(s)

11-28-2023, 08:29 AM

fozzy71 replied to a thread colors cut when marking players in HM3 General Support

I can not reproduce this as you can see in the attached image: This indicates to me that your issue is most likely related to your computer's...

1 replies | 455 view(s)

11-28-2023, 06:41 AM

esnar1 started a thread colors cut when marking players in HM3 General Support

Hello good. I have a problem when marking players and that is that the last colors on the right are cut out. It bothers me a lot because...

1 replies | 455 view(s)

11-28-2023, 03:48 AM

esnar1 started a thread heatmap doesn't open when I click in NoteCaddy

Hello, I am experiencing the problem that when I left click on the preflop heatmaps within the notes, they do not open. Is it another button that...

2 replies | 568 view(s)

11-26-2023, 10:08 AM

Ishikawa replied to a thread Настройка расположения окна нотсов in Русский форум

Вообще окно должно открываться под иконкой нотсов. Если это не так, то нам нужны логи ХМ3 вместе с конфигами и скриншоты проблемы. Всё это можно...

3 replies | 944 view(s)

11-26-2023, 10:08 AM

fozzy71 replied to a thread 3bet stat only preflop in HM3 General Support

The 3Bet stat is a preflop-only stat. If you hover over any stat in a Stats Picker, or Reports column, you can see the definition of the stat.

1 replies | 497 view(s)

11-26-2023, 01:28 AM

bitt3r replied to a thread Hud not showing stats in HM3 Bug Reports

I get it. Thanks for your reply and help.

4 replies | 1159 view(s)

11-26-2023, 01:14 AM

leonp replied to a thread Настройка расположения окна нотсов in Русский форум

Проблема появляется каждый раз. Окно нотсов открывается в произвольном месте экрана.

3 replies | 944 view(s)

11-25-2023, 09:02 PM

Ishikawa replied to a thread Настройка расположения окна нотсов in Русский форум

По умолчанию ХМ3 должен запоминать последнее положение этого и только иногда этот функционал не работает (согласно баг репорту). Поэтому нужна доп....

3 replies | 944 view(s)

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