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I just replied to your post in the other thread. Yes, please send us the hands/summaries for testing. Our developers created the OHH and OTS specs...

Send us some samples of the problem files in a support ticket with a detailed description of the issues and a link to this thread in a support ticket...

Make sure you have 2x the database size in free space. Save to a location like c:\backup or d:\backup Please see this FAQ to alleviate any...

fozzy71, If the site isn't stated as a supported site, then will you guys even bother looking at it? This is from PokerNow.club, not a supported...

There is no specific site, it is an open standard. I am utilizing it for PokerNow.club, to convert the hands so they can be imported into HM3. This...

fozzy71, Thanks for responding. I have successfully implemented OHH for cash game, with just a few errors that deal with dead small blinds and...

Не слетит. И, кстати, ключа на ХМ3 в формате "набор символов" не существует в природе. Надо просто ввести данные въода в свой аккаунт на сайте ХМ,...

The proper filter to use is but unfortunately, there is a bug with that filter at WPN currently. HMT-6311: Money Added (bomb pot) filter...

Send us the original site hand history file for that hand from the C:\HM3Archive, and the exported OHH versions of the hand(s), in a zip file to us...

Our OHH documentation site is here - https://hh-specs.handhistory.org/ OHH is the Open Hand History format, and OTS is the Open Tournament Summary...

Please send us your logs the next time it happens as instructed above for us to review and perhaps we can make some other suggestions.

What is the site? Is this through a converter? What is the converter?

How are these hands generated? Can you show an example of how that will show in the hand history with the pot award and returned blind information?

I have noted the same issue. When there is a dead small-blind and it is folded to big blind, an error is generated. This is a situation when...

When I turned off graphic acceleration, the issue seemed to be resolved. However, after a few days the issued returned. I checked the graphics...

Вот это "запомнить лейаут" следует выполнять на единственном открытом в это время столе. А потом его закрыть.

I replied your feedback ticket. Here is a direct link to your My Tickets page. This issue has been documented in detail and provided to the...

I entered a feedback report as well. Really looking forward to a solution. Something i should add: - Everything else works fine. Live play + HUD...

Please send us the hands for testing with screenshots/details of the errors for each specific hands and/or holecards as instructed at the end of this...

We have some general FAQs for HM3 here. Every menu in HM3 also has at least one video if you use the Help - Video Guides menu. We also have other...

This is most likely caused by your Intel graphics drivers but I can't be sure without seeing your log files. - Please try to update your graphics...

- Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray. - Please start HM3 from the...

The various seats are out of position in the replayer. HH are from iPoker permium tables (5 handed) Example: Villain17 is supposed to be MP AKs...

Also mir ist beim genauen Betrachten der Hände aufgefallen, dass es sich bei allen dreien um Hände handelt, wo runittwice genutzt wurde! Eben bei...