Activity Stream

Have you tried using the FacingPreflopAllIn=false filter? If you continue to have problems please send us a hand history sample and...

a) Uninstall all Microsoft Visual VC++ 2015, VC++ 2017 and VC++ 2019 versions (both x86 and x64 versions if you see them) on your computer then...

Please see our HUD Troubleshooting FAQ and if that does not help then please send the requested logs, screenshots, and hand history files in a...

Is this cash or tournament Zoom hands? I think the Cash By Stakes report is designed to separate ante stakes from the same non ante stakes. ...

I do not have an estimate for when this issue will be resolved. It will not be possible for us to add this feature until sometime after the new HUD...

Are you referring to the HMQL report feature request for HM3? I do not have an estimate for when this feature will be added. We do not give...

Please fix this ASAP. It's really frustrating to have to click to get the popup statistics. I lose very precious time in game every every time!! And...

Hi damici, The easiest way is to just create them as NC definitions, then you can use them in your composites. You can make them with Express...

Could you please share an update on this? It has been 9 months, I can't wait to switch over to HM3 as soon as the HMQL is available as it was on HM2

The troubleshooting didn´t help since the hud is working on every other table I tested from nl 25 down. I'm goin to replicate the problem and send...

Большое спасибо за развернутый и оперативный ответ.

I replied in your other thread.

This is a result of the Stars update on their regional skins. We are working on a beta update for HM3 to fix this ASAP. We hope to have it released...

If you open the HUD Only then open the normal HM3 shortcut does it show up on screen, in the task bar, or in the task manager? If you continue to...

Which site or sites are you experiencing this issue with? STT or MTT? Any tournament with more than 1 table (and some single table games) will...

I am not aware of any issues specific to those tables on that site. Please see our HUD Troubleshooting FAQ and reproduce the issue then send the...

Unfortunately HM2 support ended on Dec 31, 2020. I am happy to still try to assist you with this particular ticket but please be advised going...

What is the ticket number that was generated for the logs that you sent? Here is a direct link to your My Tickets page. Do you see any player...

I'm sorry to hear you're having issues with the software. Our emails often get marked as spam by some email providers so you need to check your...